Hi Lee: as always, it's good to hear from you and to know that you support Gosia and the guys! You're right to point out that it's our unparalleled legal and admin expertise that makes all the difference - it keeps you secure in the knowledge that all is well with your property. Lovely to hear that your tenants are happy too! Keep in touch From Andy (owner)

Bryan: we do indeed care! That’s a really nice way to sum up what makes us different. Thanks for the comment!

Thank you Edward; that's great to hear. I know Gosia is delighted to receive such a glowing review, and she continues to work hard to make this sale go as well as it is. Andy (Owner)

Ossie: you're right! Good service is always taken by Gosia and the team as non-negotiable, so it's truly great to have that confirmed by one of our wonderful landlords. I know the team will be fantastically happy to have you support them in this way - and it's really appreciated by me. Thank you, and here's to many more years of successful and secure letting! From Andy (owner)

Viktorija; thank you for your comments - the team at Northwood all appreciate knowing that the hard work they do is valued! As you say, responding to the things that you need for a comfortable and secure home is what they aim for, so your support is massively welcomed. From Andy (owner)

Rupa and Pramod: has it really been that long! You were early customers of mine, and your support and your professionalism as landlords has made it a pleasure throughout all that time. And we look forward to another 16 years! Andy

Kay: thank you, that is so good to hear. I know that when you renewed your contract you could have chosen from many prospective agents who would all have loved your business, so your continuing faith in Gosia and the team is SO much appreciated. As you rightly say, payments on time each and every month are just one of the principles we stand by, without fail. From Andy (owner)

Usha: thank you for your kind words towards Gosia and the team. It's been a pleasure to welcome you to the fold after the very poor experience you've had with a previous agent, and you have put your finger right on it when you point out our absolute focus on creating happy rental homes for both landlords and tenants. We look forward to a very long period of great service to you. From Andy (owner)

Hello Jo; thank you for your great comments about Gosia and the team. You certainly had very poor service from another very local agent who let you (and your tenant - who has also posted positively here) down badly. But Gosia is a fantastically safe pair of hands and has put everything right. Well done for being so forthright about those poor standards from that agent - we warmly endorse cleaning up this industry! Thank you for your business and for your kind comments. And your beautiful bouquet of flowers will never be forgotten! From Andy (owner)

Louise; thank you, that’s pretty much a perfect summary of how we like to operate, and the fact that you were pleased with how everything went will inspire the team. All the hard work Gosia drives herself to deliver is worth it when our great long-term clients express satisfaction. For me your comments describe exactly what I’ve always wanted clients to realise - they can get years of hassle-free guaranteed income, protection against the occasional vagaries of tenancies, and then a sale with little-to-no voids. Thank you, and hope all is going well. From Andy (owner)