Many thanks to northwood and especially to a lady called Kate. She showed me around both properties and gave me great advice and in the end with her help I was able to rent a house that I am very happy with. She is a very helpful and hard working woman who gives you very professional advice and is always there when you need her, I recommend Kate and northwood to everyone. compared to other agents. They are really great and I think the best in Lancaster!Because it's no exaggeration to say that when you contact a few more agents to say you want to rent a property, you'll find that these agents will barely answer your questions in a targeted way, they'll just ask you to fill in an application form (even though you haven't viewed the property yet), and many of them won't even reply to your messages at all, and it's as if the email address is a virtual void. But at nothwood you will definitely get satisfactory answers, especially Kate she even took me to visit the house and sign the contract on Saturday and explained every clause in detail to me. This is definitely the best agent and staff in Lancaster!If I were to buy a house in the future I would definitely choose this agent and Kate, it was fantastic. Highly recommended!

I have been with Northwood for more than 13 years now, there are simple the best. Always got a reply in the same day, when I need to contact them, and the problem solved in less than 48 hours. I have nothing but good experiences with Northwood, and all staff is so so nice. Thank you for everything.

From making inquiries, to booking if viewing and finally getting a suitable accomodation with Sarah and Beth was really very amazing. They were really nice to us. Worked with our budget and communication was really efficient. Happy😍 …

What a great team, from booking a viewing and meeting Fern to signing contracts with Sara and Beth and then having my inspection with Amy everyone has just been amazing at helping me settle in to my new flat. All issues raised with maintenance are being dealt with quickly and efficiently nothing is too much trouble for this team of angels.

Very nice customer service

Northwood has been the only respectable letting agent in UK we've encountered. Our rental was fabulous and we loved living there... A few years on we got in touch with Northwood again who were super helpful even though we are not current clients. Thanks for your unparalleled service and special thanks to Beth Booker!