I instructed Jones Robinson to sell a house in Lambourn, and would recommend unreservedly. House sale in question was complex and would not have completed successfully without the help, support and guidance provided through all stages of the process. The professionalism and expertise in both property law and the local area were absolutely invaluable and the service provided significantly exceeded my expectations, with Toyah and Jo going above and beyond on a number of occasions. In addition to this technical and professional expertise, what really made a difference in getting to completion was the positivity, 'personal touch' and first class communication and relationship management skills demonstrated from start to finish. All of my queries were dealt with quickly, and for any points where I needed chasing, this was done efficiently and with good humour. My experiences from initial contact to completion and exchange were entirely positive and I would recommend Jones Robinson and the Lambourn team 100%. It was an absolute pleasure to deal with Toyah & Jo.
Jo, Kay, Carrie and Toyah are an exceptional team! As a FTB I cannot thank each one of these lovely ladies enough for making my first home buy run so smoothly and quickly. So friendly, helpful and accommodating, from viewings, all the way through to exchange today! They go above and beyond, nothing was too much trouble and always so quick to get back to me, I highly recommend them to anyone, buyer or seller. 10/10 Ladies!!
From start to finish the agents at their Lambourn office were efficient, friendly and very informative. My house was actually sold before they had even put it on the market, due to a customer being told in passing by them that it was about to come on the market. That particular sale fell through, with no fault of Jones Robinson, but the buyer was refused a mortgage at the last minute. They immediately got my house on the market, and after approximately 10 viewings, it was again sold at full asking price, within weeks. I have now moved into my new home, and hope the buyers of mine have a lovely life in their new home as well. I would highly recommend Jones Robinson, especially the Lambourn team, who were friendly, courteous extremely knowledgeable and efficient. Mark R
Helpful and friendly staff that dealt with both the sale of my old property and purchase of the new one. Always on hand to answer any queries or pass messages on along the chain. Nothing was too much trouble and I felt valued as a customer throughout. Would definitely recommend the ladies in the Lambourn office and cannot thank them enough for their help and efficiency.
Attended a viewing in Lambourn with Carrie. Also completed on a first time purchase (see edit). We already had a clear idea of what the property would be like thanks to the video tour provided on the listing. Carrie did a great job of showing us around, highlighting details and responding to a copious number of questions, including providing some insight into how other similar properties in the area have been developed. Edit: I have now completed on a different property, also through Jones Robinson. I would like to extend my sincere thanks to all of the ladies at Jones Robinson Lambourn for going the extra mile to make sure I was provided with every bit of information I could have required during my (quite daunting) first purchase. They made the effort to remain in constant contact after every new development, and kept me feeling in the loop about the events in our long 6-property chain. Every exchange I've had has been enthusiastic and genuine, and even after the buy was complete they made me feel immediately part of the community with a parting gift and a copy of the village news! I cannot recommend Jones Robinson Lambourn enough.
The ladies in the Lambourn office are exceptional! We have been searching for a property since June and we've had wonderful assistance from Kay, Carrie, Toyah and Jo. Kay provides us with regular updates about newly listed properties and you can really tell that she has thought about the suitability of the properties she shares (so many agents bombard you with properties that are roughly in your price bracket, no matter how unsuitable they are). The service we have received from Kay has been very personal from the start and you can tell she takes immense pride in her work and is motivated to find the perfect properties for her clients. She shares insightful advice during viewings and it's always a pleasure to see her. We have also received a wonderful service from Carrie. We recently arranged two back-to-back viewings with Carrie and she kindly squeezed in a third. Carrie also has helpful advice and is a pleasure to spend time with. We came away with a clearer idea of what we are searching for and at no point were we rushed along during the viewings (which is a common occurrence with various other estate agencies). Carrie is very patient and personable. We have also had viewings with Toyah, who is friendly, well-informed and happy to answer questions. Toyah's videos have been extremely useful in deciding which properties to view as they give a very realistic impression of how the properties look upon a physical viewing. We are still searching for a property and when we find the right one, we sincerely hope it is marketed with the Lambourn office of Jones Robinson as we can't imagine a nicer team of ladies to work with! Many thanks Kay, Carrie, Toyah and Jo! Kate O
We enquired about a property with JR having had a very unhappy experience with a previous attempt to buy. From the start Toyah and Jo were professional , responsive and friendly and thanks to their efficiency we were able to go from first enquiry to exchange in less than 4 weeks. We don’t plan to move again for a very long time, but Jones Robinson would be the people I would call should plans change.
We exchanged contracts today on the purchase of a property marketed by Jo and Toyah. Both have been excellent and an absolute pleasure to deal with through the entire process. It’s been a challenge at just about every possible turn but both Jo and Toyah have consistently gone the extra mile and been very professional. We’d like to think this will be our forever home but in the event we do end up selling at some stage, we would not hesitate to engage with Jo and Toyah to do so. Thanks again!
Such an amazing team. From start to finish, their expertise shines through and nothing is too difficult to ask them for. At the end of an email, a text or a call, these guys have got your back through it all. They are the A Team! Couldn't have got through the last year without you guys, you are simply the best!
We would like to express how brilliant Jo and her team in the Lambourn office were during this stressful period. They were always on hand to help and put reason into hiccups along the way. Toyah was our dedicated point of contact and She always kept us up to date and I would say went above and beyond to seal the sale. We absolutely Highly Recommend them to sell your house .
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Market Place , Lambourn , Berkshire, RG17 8XU, South East, UK, RG17
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http://www.jonesrobinson.co.ukAt Jones Robinson, estate agents in Lambourn, Hungerford, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home – we realise how much it means to you. After all, it’s probably your most valuable asset. Our expert and friendly team here at Jones Robinson are on hand to help whether you're looking to buy or sell. If you're keen to sell, we'll help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Lambourn, Hungerford, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. Jo Schedler and Toyah Leonard look after our Lambourn estate agents and are very well known in the village, having been there for several years now. Jo carries out the property valuations and Toyah is their dedicated sales progressor, looking after the vendors and buyers once a sale is agreed. Our Lambourn office is right in the centre of the village, near the church, with parking spaces right outside - call in to see them or give them a ring on 01488 73337.
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