The ladies in the Lambourn office are exceptional! We have been searching for a property since June and we've had wonderful assistance from Kay, Carrie, Toyah and Jo. Kay provides us with regular updates about newly listed properties and you can really tell that she has thought about the suitability of the properties she shares (so many agents bombard you with properties that are roughly in your price bracket, no matter how unsuitable they are). The service we have received from Kay has been very personal from the start and you can tell she takes immense pride in her work and is motivated to find the perfect properties for her clients. She shares insightful advice during viewings and it's always a pleasure to see her. We have also received a wonderful service from Carrie. We recently arranged two back-to-back viewings with Carrie and she kindly squeezed in a third. Carrie also has helpful advice and is a pleasure to spend time with. We came away with a clearer idea of what we are searching for and at no point were we rushed along during the viewings (which is a common occurrence with various other estate agencies). Carrie is very patient and personable. We have also had viewings with Toyah, who is friendly, well-informed and happy to answer questions. Toyah's videos have been extremely useful in deciding which properties to view as they give a very realistic impression of how the properties look upon a physical viewing. We are still searching for a property and when we find the right one, we sincerely hope it is marketed with the Lambourn office of Jones Robinson as we can't imagine a nicer team of ladies to work with! Many thanks Kay, Carrie, Toyah and Jo! Kate O