We have recently worked with James. He made the whole process very easy and stress free. He was always on hand to answer any questions/ queries we had, gave great advice and support throughout. James was very knowledgeable, would definitely use him again.

Really professional and friendly company with good local knowledge. Very pleased with the photography and presentation of our house and the way the agents dealt with the visiting viewers. Would recommend this company and would certainly use again.

Start to finish; stress free and fast! From arranging the appraisal at short notice, to the heartfelt chat about the essence of the property and then the steps to completion within 12 weeks, this has been a great experience. The suggested price was on the nail and we received a full offer on listing day that subsequently became the sale.

Karen and Marcus were just brilliant! It was our first house purchase in the UK, filled with many unknowns. But they constantly provided direction and comfort in a process which was very strange and "loose". …

We recently used Hilbery Chaplin, Laindon to sell our home. From our very first meeting I couldn’t fault the service we received. Nothing was too much trouble for them. They did all of our viewings for us and took care of everything we needed. Once we had sold our house, we ended up buying a property that was also being sold by them. Any question or query was quickly answered and the whole process was made so easy by the whole team. Karen is amazing, she was the first person we met and was one of the main reasons we chose to use them as estate agents. Lewis did a brilliant job with the photos of our home. We ended up mainly dealing with Marcus, who was outstanding, so helpful. He showed us houses and helped to make our buying process so simple. He is a true gem! I cannot fault the service we received from all of the team and cannot recommend them highly enough.

We are currently in the process of both selling and buying and we chose Hilbery Chaplin to sell with and navigate us through, I could not recommend this company enough!!! All members have been outstanding and giving us 100% each conversation we have. Marcus, an amazing estate agent, has guided and dealt with us the whole way through and honestly, WE THANKYOU! Coming in and persevering with everything that comes your way and always having such a positive energy, especially when dealing with a stressful situation, is so refreshing! Looking to buy or sell with this company. DO IT. You will not regret it. Especially in the hands of Marcus 🥰!!!!

When I first contacted Hilbery Chaplin Laindon I was heartbroken and instantly broke down crying, I was met with the most genuine compassion and care from Karen. This care was carried through by Jane, Marcus and Lewis, who again, went above and beyond to support me. They made one of the most difficult times of my life so much easier, and made me smile through my tears. The gratitude I have for these wonderful people will last a lifetime. I wouldn’t recommend anyone else. A million thank yous would never be enough. All my love and thanks, Zoë Medcalf

A huge thank you to Karen, Lewis, Marcus, and Corrine at Hilbury and Chaplin Laindon for all their help throughout our moving process. They truly went above and beyond every step of the way and made what can often be a stressful journey feel smooth and well-supported. Their professionalism, communication, and genuine care really stood out. I would highly recommend them to anyone looking for a five-star service and a team that genuinely looks after their clients.

Hilbury Chaplin Laindon have been absolutely amazing with the Sale of our home. We bought through them 5 years ago and there was no hesitation to use them for the sale again. We first met Karen who was amazing during our valuation and gave us some brilliant advice for buying our new home aswell as continued support for any questions we had. She made us feel so at ease and comfortable through out the whole process. I would also like to mention Marcus who is a credit to Hilbury Chaplin - he has gone above and beyond for us on so many occasions. One Saturday evening we lost our set of door keys and didn’t know where to turn. We decided we would stay at our parents and collect the keys from the office in the morning - we text Marcus to ask what time they would be open in the morning and he promptly replied “I don’t live far from the office I can get them now for you” the relief that come over us was unbelievable and we could never thank Marcus enough for coming out on his weekend to help us. His positive and can do attitude is something that others should look up to! We will be sad to see the end of our communications when everything is finalised but we will not hesitate to get in touch again if we ever need to sell our home again.

Marcus was helpful throughout the process of buying my first home. Always communicative and helpful in answering my questions. Thanks Marcus!