Emma at Rello was really helpful, keeping us updated with progress.

Ryan at Ewemove Doncaster was a pleasure to deal with from start to finish! A simple way of submitting our offer for a property which was followed by a speedy phone call to confirm our offer had been received! Ryan was there if we needed anything during the process too which was so helpful. We even received a homely hamper upon receiving our keys! I would definitely recommend this team to anyone, a positive, modern and easy service to engage with.

Lisa Barber was incredibly helpful and a real pleasure to deal with. Had all the answers, and patience! Thanks Lisa

Sharan Panesar was exceptionally helpful. She was able to dig out our qualifications from 7 years ago from the archives to assist us both in gaining membership, and gave wonderful, detailed guidance on how to apply for membership for us both PLUS our newly established letting agency. Professional, knowledgable, supportive - an exemplary example of great customer service, thank you!

Thank you to Sharon Parnell (Membership Helplines Team Leader) for all of your support and advice today. The help and guidance that is provided by the Propertymark Helpline is absolutely vital for me - especially as a sole letting agent with a small portfolio to handle. Sharon was really lovely and I came off the phone with a smile on my face too!

I had an excellent experience with Sharan Panesar, Account Executive at Propertymark. Sharan was extremely helpful, professional, and informative throughout our interaction. She took the time to clearly explain everything, answered all my questions thoroughly, and made the entire process smooth and straightforward. It’s rare to find someone so dedicated and approachable, I truly appreciate her support and would highly recommend her to anyone looking for expert guidance at Propertymark.

I called the helpline to confirm my thoughts on how to handle a situation and Luisa Martins was both knowledgeable and reassuring that we were doing the right thing, which really put my mind at rest. She was also incredibly friendly and down to earth.

I had the pleasure of speaking with Anais Green, and I couldn’t have asked for a more helpful and pleasant experience. She answered all my questions clearly, made me feel at ease, and went above and beyond to assist me. I’m truly grateful for her support and would like to thank her sincerely for her exceptional help.

Today I had the pleasure of speaking with David Everitt, a Member Services Helpline Advisor who was extremely helpful and knowledgeable. He did an amazing job working through a tenancy related legal puzzle and went above an beyond, I'm really grateful

Kane Gayle, the Account Executive, was very professional and responsive throughout my enquiry. He made the application and registration process smooth and seamless. I’m very satisfied with the service he provided. 🫡 …