Used Dexters when moving rental flats. Mostly dealt with Alex. Had to chase things up on multiple occasions and didn't get responses that were promised. The paperwork all got dealt with quickly though.

Working with Jordan from Dexter's, hes gone out of his way to get back to me and done as much as is in his power to help with the situation we are dealing with.

meh

We unfortunately rented a flat from Dexters Kingston. They're also in charge of managing the building (they told us they deal with the block management side of things as well), which was left in an absolutely appalling state for more than a year. We constantly had to report DISGUSTING fly tipping and they called it a mere 'annoyance'. It is NOT an annoyance, it is ILLEGAL. The bin room was left in a terrible state and without a lock on. The parking area, right below our flat, was filthy, unsanitary, a fire hazard and a health and safety risk. Eventually we had to get the council involved to clean up the horrendous levels of tipping. They constantly act in complete bad faith, misleading and passing the blame onto each other instead of helping tenants. DO NOT RECOMMEND, find ANY other estate agency, not Dexters. They wouldn't know what decency was if it stared them in the face. EDIT: Outstanding issues still remain and will update this review as soon as possible to elaborate on them.

Updated to 1 star from 5. Dexters block management is appalling. I recommend avoiding dexters at all cost if you’re considering renting

Absolutely terrible experience with Dexters. I have been dealing with an issue for over half a month, and absolutely no one has stepped up to help resolve it. Every time I reach out, I just get brushed off with generic, unhelpful excuses. …

Not impressed with Dexters. We left Kingston 6 years ago. On many occasions since they have called and emailed me asking if we want to sell. I have asked them to remove me from marketing and they continually fail to do so years later. Not trustworthy and lack attention to detail. Latest email 11th March 2026. We moved in 2020.