As a landlord I would not recommend engaging this company to manage your property, particularly if you live overseas and are not in a position to check on your own property. Relying on Your Move is not a wise choice - their standards compared to other agents are extremely average!

Had a house viewing Saturday and i was interested so was advised I'd receive a call on monday morning, received nothing so i called them and was advised to wait, tuesday comes and still nothing so i emailed and was again told to wait. I then see the house is SOLD STC. So called again to find out what's going on and am told some nonsense about it wasn't them who would be calling me it would be the financial team, but they are unsure if they have even given them my details. Terrible service, Can't ever get a straight answer and have just been fobbed off.

Shockingly bad! Guess it’s a Keynsham thing!

Absolutely Terrible service. We were stood up by them on a viewing in which I rang them for the woman to tell me reasons why we would be unsuitable for this property. Despite having been in thier keynsham branch and speaking to them on the phone discussing the property and other details previously. Absolute waste of our time why not just tell us in person before making plans letting us turn up, wait around and then tell us we can't have this place and there not there. Hope no one else wants their time wasted and choose to use a good estate agent.