Kellie has been super helpful and so easy to get on with. Couldn't have asked for much more!

Great experience with this estate agency. The team has been very helpful, supportive, and responsive throughout the process. They made everything much smoother and were always willing to answer questions and offer guidance. I’d definitely recommend their services.

I would thoroughly recommend Hilbery Chaplin Hornchurch Branch. The staff at Hornchurch HC branch are so helpful and friendly, and go the extra mile to put your mind at ease, and help in anyway they can. Making a move and selling a property a less stressful time. Thanks to Kellie, Kelly, Neil and Phil. Karen

Appreciated very much Phil Day’s approach re: his ‘pitch’ for me to sell my property via Hilbery Chaplin [HC]: although, in part, I was of course interested to discover how much the house might be worth, not having sold a house for 26 or so years I was also keen to gain some insight into what the selling experience might be like, and whilst one or two of your rivals’ representatives seemed, to me, quite pushy - and one, in particular, seemed, to be frank, off-puttingly overconfident that he’d get my business (despite the relatively high percentage commission he’d be charging), to the point where he seemed, at one stage during his visit, keen to get me to sign-up ‘there and then’! - Phil took the time to explain everything in a calm, rational and unhurried manner, and since, in addition to making it plain that HC would be happy to help me to sell the property on the open market if that’s how I wanted to proceed, he shared the fact that there were at least two alternative approaches open to me, both of which seemed to me worthy of further investigation and one of which none of the other agents have mentioned, making the decision re: which estate agent to go with was the easiest one I’ve made so far in respect of the sale of my home!

Thank you to Phil and Kellie at the Hornchurch office for their help, support and kindness during the sale of our house. Their professionalism and knowledge has guided us through the process. Thank you both so much.

I would recommend Hilbery Chaplain Hornchurch. Great team that kept me informed of everything going on with my sale. So friendly and super efficient. Just what you want when selling your house. ⭐⭐⭐⭐⭐

Phil and his team are not only trust worthy and personable, but extremely pro-active in achieving the best possible outcome. I can not recommend them highly enough.

A big thank you to Phil, Neil and the whole team for helping me sell my property. From the initial valuation and marketing through to finding a buyer, everything was handled smoothly and efficiently. The team were always friendly, professional and easy to deal with, which made the whole process feel much less stressful. I felt completely confident in their hands throughout and wouldn’t hesitate to recommend Hilbery Chaplin to anyone looking to sell their home.

Hilbery Chaplin are a great estate agency firm and I have always found them to be extremely professional, reliable, and easy to deal with, especially Kelly W. Their communication is excellent and they are always responsive, clear, and proactive, which makes a big difference when coordinating transactions. It’s clear they genuinely care about providing a great service to their clients and maintaining strong working relationships with the professionals they collaborate with. I would happily recommend them to anyone looking for a trustworthy and well-organised estate agent.

⭐️⭐️⭐️⭐️⭐️ I can’t recommend Neil and Kellie at the Hornchurch branch highly enough. They have been absolutely fantastic in helping me sell my house. From the very start, they’ve been friendly, approachable, and incredibly knowledgeable, always taking the time to explain everything clearly and keep me updated throughout the process. Their professionalism and dedication really stand out, and they’ve made what could have been a stressful experience feel smooth and well-managed. When other agents have been pushy HB have been the complete opposite. An excellent team and truly outstanding estate agents!