EIG is an excellent resource and I use it daily. The data gives me great insights which is invaluable when making decisions to buy. Have spoken to both David and Mary and they have always taken the time and trouble to explain how best to …

Quite simple does what is says and got a deal out of it making over 60k profit so I take my time and leave 5 stars

EIG Group essentially Mary has been amazing Customer support. Despite missing calls she made point to follow up as promised and did check on me for product feedback and how I am getting along. Most important she is in no rush and she knows …

Great service, great product, will and have recommended! Also I have to mentioned that Mary has been extremely helpful and informative regarding how to navigate the website.

Great service provided by Stacey, regular updates provided and was a huge help in supporting a very complicated chain complete. Highly recommend Stacey! Thank you for all your help & support, Dan & Vicky

Stacey Holmes has been instrumental in making my experience a positive one when buying a house through the Michael Poole office in Ingleby Barwick. Communications have been professional, timely and helpful. Stacey went above and beyond what I would expect to provide excellent service when help me find another property when (through no fault of Michael Poole) a seller withdrew from a house purchase. If it were not for Stacey's direct involvement, I am certain that I would not have been able to find an alternative suitable property and complete the sale in as timely fashion without her help. She is a credit to Michael Poole by the service she provided and I feel lucky to have had her act on my behalf. Thank you Stacey.

The process of buying my first house has been one of the most stressful things I have ever done, but the whole process was made so much easier with Michael Poole. Not only were they extremely responsive to any queries/questions I had, they also went above and beyond chasing solicitors and providing advice. They have provided an incredible service and I won't hesitate to use them again in the future.

I bought my house via this agent 11 years ago. Based on my past excellent experience, when I decided to put the house on the market, I didn't hesitate to give Michael Poole a call. The valuation was higher than my expectation and the final sale price was very reasonable (even higher than another agent's asking price). The whole sale process was very pleasant and they are always reachable. They were very active to arrange viewings (I got 4 views in one day!). They also gave professional advice about the offer received and buyer details. During the difficult COVID-19 time, they updated me regularly in the whole process and made me very relax.