Overall, they were expensive compared to others. Certainly, the sales side set our expectations too high. Having said that, both Leanne and Stacey were great. By the way they communicated, kept you informed, and helped the process through.

Overall great service though generally favouring the buyer in my view. After all, a property isn't sold until the deposit is paid and the contract is signed. Having said that, they were great at keeping us informed of the progress with the sale as were we at keeping them informed of the status of the property (servicing of boiler, house alarm etc). A huge advantage for us was the fact that they did all the client viewing for us so we had no stress with that aspect of the sale at all - wonderful. Our personal contact, Stacey, was always very courteous & pleasant to deal with and kept a check on all aspects of the sale. Would I use Michael Poole Estate Agents again? - definitely YES.

Great 1st visit, very helpful team gave me a good feeling for potential future investments

Efficiently handled the initial enquiry and viewing process, also in handling the offers onto the vendors etc. Would use them again without problem

Very knowledgeable and professional.

Stacey and Carolyne chased related sales in the chain nearly every day for an update, as there had been previous delays down the chain, both Stacey and Carolyne done all they could to prevent any further delays from happening. They gave updates when they had them and talked me through the process, helping me understand how and when each stage of the process worked. Thank you both!