Great friendly staff, quick responses and willingness to help

professional sales team , nice people and willing to help and deliver an excellent service .

Always had great service from Thomas Morris.

The Best!

I recently moved to the UK and was unfamiliar with letting procedures here. I found a great property and the Agents at Thomas Morris were very friendly and helpful as I worked through the process. My new place is perfect and I couldn't be happier. I highly recommend Thomas Morris!

We've recently had a very challenging six months, as we were unexpectedly informed that our landlord intended to sell the property at the end of our tenancy. Understandably, this was a huge shock and led to some stressful and, at times, heated email exchanges and conversations. Throughout it all, Sheetal has been a calm and reassuring presence. Her responses have always been clear, calm, and timely, and she made a real effort to put me at ease whenever I called or emailed. She handled every interaction with professionalism and empathy, which made a difficult situation much more manageable. We're incredibly grateful for her support. That said, I do think Thomas Morris could improve their internal communication across departments. There were several instances where I felt I had to chase things up repeatedly and include multiple people in email threads, only to be told certain queries weren't within someone’s remit. This fragmented approach added unnecessary stress to an already difficult time. Another positive aspect was having the estate agent serve as a buffer between us and the landlord, who unfortunately has not been the most helpful or sympathetic. While I understand their financial reasons for selling, as tenants who’ve looked after the property and considered it home, a bit of compassion would have gone a long way. Thank you again, Sheetal, for your patience and professionalism during such a tough time. Your support really made all the difference.

We have been dealing with Ben at Thomas Morris for around 6 months now and his communication has been brilliant. We are still in the process of looking for a house having now secured a buyer through Thomas Morris with the help of Ben and the rest of the team. Ben in particular is very personable and is just ways a pleasure to deal with. His advice up to now has always felt spot on and wouldn't hesitate to to recommend him to anyone wanting to sell or buy a house.

We bought our new home with Thomas Morris. Good, friendly and professional service. Robert, in particular, went above and beyond in helping us make the move as smooth as possible!