Shoddy excuse for a estate agent, currently in the process of deposit refund which has so far taken over 1 month despite for being filled out the day after leaving the tenancy. When viewings permitted agents "forgot" to lock the door on multiple occasions. Incredibly unprofessional Jen in the deposit deparment, passive aggresive snarky emails. Avoid at all costs.

Please think twice before you start renting from Whitegates. They seem to be very comfortable doing business with slum landlords. There's a big chance that you will be renting/paying for a dump, mouldy, mouse and rat infested property with very little or no help from Whitegates at all! PS: before staff comes with their generic "we have all the conversations and emails "- I also have pictures and correspondence to prove my claim!

I will never try and rent a house or buy with whitegates ever. Applied for a house, paid the holding fee and completed the application. Due to a recent CCJ which I was not aware of, my application was automatically rejected. They have kept my holding fee and I have lost out. I always pay rent and bills, and due to the CCJ going to an old adresss it was not something I knew about so therefore I did not withhold any information. I should have been able to provide a guarantee or pay 6 months up front but this option was not given. Absolutely devastated.

Absolutely Rubbish turn up at yours unannounced prior they are ment to leave you a email or text stating 24 hours and that there coming when they don’t even text or message our heatings gone on us in living room it’s urgent matter but no they can’t send someone out straight away so we’ve had to borrow a portable heater of my partners dad untill this gets fixed god knows when the electrtion is going to come out because it’s a joke now we’ve been waiting a full week.Bare in mind we private rent this apartment and pay hell of a lot of rent to them for this place.

Stay away!!!

Dear students, Please be careful before renting through Whitegates. Although they have some good properties, thanks to their Sales effort, some of their customer service employees are very much rude and arrogant as if the international students are the slum dwellers and we have to be pamper them for a piece of apartment or room... It's a gutted experience overall. Especially, there is an employee named Sharon, she's very rude and disrespectful to me, perhaps, because I am an international student. Only because of her behaviour, I have decided to move out of Huddersfield, and in the process of rented house from the Linley and Simpson estate agent (at least they are respectful to students coming from diverse background). Dear Whitegates you stay with your arrogance attitude while I wish to live with my dignity. Thank you.

Awful place. Avoid at all costs. Do not care about their tenants and are poor at sorting any repairs - even ones that are a heath and safety risk response: unfortunately at the time of any issues you are not bothered, only when you receive a review do you seem slightly interested

Honestly some of the most rude & condescending people I’ve ever had the misfortune of dealing with. I don’t know how they manage to hire the rudest people cos it’s more than just one person. Seriously if you have a chance to go with another agency DO IT! You will regret being stuck with these

Dear students, Please be careful before renting through Whitegates. Although they have some good properties, thanks to their Sales effort, some of their customer service employees are very much rude and arrogant as if the international students are the slum dwellers and we have to be pamper them for a piece of apartment or room... It's a gutted experience overall. Especially, there is an employee named Sharon, she's very rude and disrespectful to me, perhaps, because I am an international student. Only because of her behaviour, I have decided to move out of Huddersfield, and in the process of rented house from the Linley and Simpson estate agent (at least they are respectful to students coming from diverse background). Dear Whitegates you stay with your arrogance attitude while I wish to live with my dignity. Thank you.