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Martin & Co Huddersfield

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

If you are a landlord and thinking of letting your property use this estate agent, think twice. They DO NOT do any background checks on prospective tenants. I live in shared accommodation. One of the tenants does not lock the main door of the property and requests all tenants to do the same. This caused security and safety issues as anyone can enter the property, especially at night. Sent them an email but they didn't bother to reply. Will escalate this if they do not take a step. If anything is missing or any damage happened, insurance will not take responsibility so beware

1.00 /5

Avoid this house letting agent! They don't return deposits and allow the landlord to intrude without notice. Terrible experience - find a better agent!

1.00 /5

I recently had a disappointing experience with Martin & Co Huddersfield Lettings & Estate Agents that left me feeling frustrated. When it came time to move out of my rental property, the agency did not handle the security deposit refund properly. Additionally, during my tenancy, there were several instances where the landlord or maintenance workers entered the property without giving me advance notice. On multiple occasions, I came home to find repair staff doing unplanned work or even once finding the landlord checking on things. This was very unsettling, as I was not informed of these visits ahead of time. While I understand occasional urgent repairs may come up, it would have been respectful to notify me even just the same day if any visitors needed to enter when I was not home. The lack of communication here made me uncomfortable. While I understand mistakes happen, it would have been helpful for the agency staff to be more transparent about the timeline and status. I hope they will take this review as constructive feedback for improvement rather than a personal criticism.

1.00 /5

Never choose this letting, they never pay your deposit back. They would ask for minimum 350£-400£ per room, and give you unacceptable excuses repaying your deposit. Very Unprofessional after the tendency is expired. Supporting the landlord and stealing our money for renovation of the house. If there was an option for 0 star, I ll give them instead of 1⭐️

1.00 /5

Booked a half day off work and paid a train fair only for them to cancel a viewing 10 minutes before it was supposed to be happening. Bit unprofessional really.

Reply from agent

Good Morning Adam, I do apologise that this happened. Unfortunately this is sometimes taken out of our hands if we receive instructions from a landlord we do have to act on it. We are happy to continue looking for suitable properties for you should you still require a property? Once again I apologise that the property had a let agreed on it prior to your viewing.

1.00 /5

Rude staff especially Leah need some customer service training I’ve contacted there head office also

Reply from agent

Good morning Carnel, Who are you? We have no record of you ever contacting or dealing with our office. Perhaps you are a fake account simply to bring negativity to the world? I note your comments about customer service training, would you like me to enquire on your behalf into English lessons at the same time? If you are by chance a genuine person with an actual issue, I would be delighted to discuss any experience you have had with our office. Have a lovely day,

1.00 /5

I rang this company regarding a property spoke to a women called Lisa who was extremely rude They obviously pick and choose who they want in their properties Need lessons in people skills and will probably deny what's in my review

Reply from agent

Dear Steven, Thank you for taking the time to leave a review, but unfortunately I cannot find your name in our system. Did you book under a different name? If you would like to discuss your concerns, please call our Huddersfield office and ask for William Taylor. best wishes,

1.00 /5

Posting unavailable properties on Zoopla and many places

Reply from agent

Dear Arjun, I assure you this is not the case. There is a possibility that we have filled the viewing allocation for certain properties? If you would care to email your concerns to our general email, I will happily look into this for you. Regards,

1.00 /5

0 level of communication don’t know don’t prefer.

Reply from agent

Dear Umang, Unfortunately we do not have you listed as a client. If you have genuinely had a negative experience with our office, please feel free to call on 01484 453935 to discuss your issue. Best wishes,

1.00 /5

Waste of time... No time management and not replying on time. After adding property on website informing it's been let

Reply from agent

Dear Mohit, The property market moves very quickly and I apologise that you've missed out on a particular property. It is our job to let property, so I expect the landlord would be happy if you are not. However, I understand you have been added to our searching list and will sent suitable properties to suit your requirements. I don't think a 1 star review is a fair representation of your experience though. Best wishes,

Contact details
Sales Phone:

01484 453935

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 17:30
Address

44 John William St, Huddersfield, West Yorkshire, HD1 1ER, UK, HD1

We specialise in residential lettings and house sales in Huddersfield, Holmfirth and the surrounding areas - providing specialist advice, to buyers, sellers, tenants, and investors alike since 2009. The Director at Martin & Co Huddersfield is William Taylor who has excellent on-the ground knowledge of the area and local property market. Huddersfield is a market town located within the historic county of West Riding Yorkshire and is a popular location for families, with good school and amenities. Delivering a friendly and supportive service makes us truly stand out from the crowd. Whether you have a house to sell or you are looking for a property to rent and around Huddersfield, our team is always on hand to find the best solution to suit your individual needs, so please do get in touch. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Huddersfield get you on the move.

Our team

William Taylor

Director

Property Ombudsman Sales
Property Ombudsman Lettings
UKALA
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure