Very professional, fully updated throughout the sales process, always quick to respond to any queries and kept all parties in the loop, highly recommended.

We recently sold my parents Bungalow within 6 weeks from start to finish. Lancasters extremely professional and communication was excellent. I would have no hesitation in recommending them.PositiveProfessionalism

I have this week just completed the sale of my Mothers house and would like to thank all of the team at Lancasters for the friendly efficient and professional way they handled the sale. From the initial valuation, right through to the eventual sale , the various people handling the matters at hand were all a pleasure to deal with and I have no hesitation in recommending Lancasters to anybody wishing to buy or sell a property.PositiveResponsiveness, Quality, Professionalism, Value

We recently bought a house through Lancaster's and it was a pleasure to deal with them. From the first visit to collecting the keys they were always very good at communicating and Danielle was exceptional when it came to finilising the deal and chasing for information from agents/solicitors. Would happily recommend them.PositiveResponsiveness, Professionalism

We recently sold our house through Lancasters, during a very busy period for sales in the area, and the experience was excellent throughout. Our sale went smoothly, and Lancasters definitely helped with this! Everyone was really helpful from the very beginning (valuation and advice from Ben) to the end (assistance and communication from Danielle) - we were supported and kept informed of progress the whole way through the process. We'd recommend them to anyone - the service is really outstanding and well worth the money paid (also, the photographer they use is excellent, which makes a big difference to the listing). Thanks again!PositiveResponsiveness, Quality, Professionalism, Value

I have now used Lancasters twice in the last 18 months for properties in the Doffcocker area of Bolton. Ben and his team are the most professional of agents with the utmost of integrity. They managed to sell both properties promptly; the first in just 3 days for a price way above other and more local agents valuations, and the second for the full asking price. In the case of the second they handled all the viewings as I wasn't then local and throughout both sales I received regular feed back on viewings together with regular updates as the sale progressed. When selecting purchasers from offers they offered good insightful advice to help me make the right decision and reduce the likelihood of future obstacles . Don't hesitate to use Lancasters. I really cannot recommend them enough. Andrew.PositiveProfessionalism

We recently used Lancasters Estate Agent to sell our house, and I was incredibly impressed with the service provided by them. When we started the process, we got 3 local estate agency to value our house and Lancasters stood out to us the most. Ben valued our house and didn’t pressure us into using them, or he did not use any dodgy sales tactics to get our business like one of the other local estate agency did. Ben valued our house professionally, gave us all the information we needed, and then gave us the time to think about whether we wanted to use them. There was no pressure from them at all. Once we had choose Lancasters, the process to getting our house on the market was really quick and professional. If I ever had any questions, Lancasters was really quick at responding and answering any of our concerns. We had quite a lot of buyers view our house, and it was during lockdown when viewings were taking place. The person doing the viewings always made sure everyone wore masks and they would wipe down any surfaces anyone had touched once the buyers had left. We sold our house within a month thanks to Lancasters, and our buyer hadn’t come to view our house. Our buyer was viewing another local house and Lancasters suggested to her she view ours whilst in the area and it resulted in a sale. Once the sale was agreed, the process to completion did take some time but this was no fault of Lancasters but the solicitors involved in the sale. Danielle at Lancasters was exceptional. She was constantly chasing both solicitors to ensure the process was moving so I never had to chase our solicitor once because Danielle was always on the case and she was always in touch with me to keep me updated on the progress. I would defiantly recommend Lancasters and use them in the future.PositiveResponsiveness, Quality, Professionalism, Value

Superb service from the initial meeting and throughout the whole process. We sold and purchased through Lancasters and cannot speak highly enough of their business. Every member of the team that we spoke with, assisted us promptly and personably. Their communication is excellent and their manner and advice was greatly appreciated through would could have been a very stressful time due to a complicated and long chain. We would highly recommend Lancasters to anyone selling their home. Thank you to the whole team.PositiveResponsiveness, Quality, Professionalism

It’s no surprise that Lancasters have won a Gold Award in the Best Estate Agent Guide 2022. Lancasters sold my property recently, and the service the team provide is second to none. Starting with a considered valuation, the provision of an excellent photographer, superb marketing, and the most knowledgeable and helpful team by your side to help agree the sale and see it through to completion. It is said that moving is one of the most stressful things to do, however the team at Lancasters work tirelessly to ensure that everything is looked after throughout the process, keeping in regular communication along the way. Their friendly professional approach really helps put you at ease and gives you confidence that they are working in your best interests. Every member of the team I had contact with did their utmost to help. The personal touches they offer enhance the experience. When it came time to hand over my keys once the sale had completed, I felt like I was saying farewell to friends. Ben, Anita, Danielle, Tom and all the team were fantastic. Thank you to you all! If you are looking for the best, then look no further than Lancasters Independent Estate Agents, Horwich.

Lancasters were by far the best estate agent I dealt with in my search for a new home. Even before finding a house , which being marketed by them and at a realistic price , my experience was fantastic. Always willing to help with any queries , kept me fully updated and just made the whole process easy.