My experience with Brock Taylor was fantastic. Alex Cooper is an excelent Estate Agent: helpful, professional, friendly, very punctual, never too busy to answer my questions. He always made the effort to contact me (even when I was very struggled to answer and missed his calls), to keep in touch and to update with me. I look forward to continue working with Brock Taylor, especially with Alex. Simona Ionita
Without a doubt Brock Taylor offer the best Customer Service in the Rentals sector in Horsham. Down to earth team who will go further than “the extra mile” to help. They understand their clients on an individual basis and have a solid interest in making things happen for them. Suzanna is a strong team leader and should be proud to have young Alex under her wings. Lucy is great with clients at viewings and always on time. My pet hate is when someone is showing you around and is more interested in what is going on on their phone (without making eye contact) like what some of the other Horsham agents practice. No phones in sight and an absolute pleasure to deal with. Keep it up- second time you have looked after me now!!! Cracking job guys. Thanks for everything.
I can confidently say that my experience of this company has been nothing but positive. They have conducted business in a friendly and professional way, and this can be said of all staff I have dealt with. In what has been a challenging market they have always kept me informed of the latest developements, including every viewing and its subsequent feedback. I have mainly dealt with Emily, although this applies to the other agents who have been involved in the sale of the property; one is always made to feel that at the point of contact you are a valued client who deserves their advice and expertise during what is a challenging and often frustrating process.
I moved to Horsham just a few weeks ago and Brock Taylor have helped me tremendously from the first point of contact. Lucy Taylor-Croft's effort in helping me get the apartment I wanted have been excellent and smooth, could not have asked for a better letting agent. If you are looking to rent, I would highly recommend you to go these guys. Thank you Lucy and Brock Taylor!
I have been a tenant with Brock Taylor for 2 years and if I have any questions they are always answered with in seconds! Suzanna, Alex and Lucy are fantastic! Very friendly! Nothing is a chore for them and always exceed my expectation! Highly recommend Brock Taylor!
Suzanna, Alex and Lucy are excellent Letting Agents, very diligent and professional and great to deal with - and as a landlord of over 30 years I have dealt with quite a few in my time ! So this is praise indeed.
I have had a great experience with BrockTaylor Horsham. Suzanna was extremely helpful with all questions and advice. Able to move Very quickly in to my new home.
Emily was a real treat showing us the 3 properties. We thoroughly enjoyed her company but 12 Brookfield is not for us. we did like it but at the time we could not see any storage for bikes. I understand there is storage actually. Perghaps you could let us know where it is? Angela Smale
I mostly dealt with Emily who was exceptional and everything you would want from an estate agent. Worked tireless hours to help me sell my house and I always felt I was her top priority. Her superb communication, including quick concise replies to emails was everything you would want and more from someone who has been entrusted to deal with what for many is the largest event in their lives.
Excellent service from the start to now. We were helped by Alex and Lucy who were both very professional and helpful every step of the way.
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2 East Street, Horsham, RH12 1HL, UK, RH12