All of our dealings with Brock Taylor, and specifically, with Emily Lee and Josh Harris were conducted by them and their colleagues in a most professional manner. They always kept us informed of any upcoming bookings to view the property and provided objective feedback following those visits. They have significant knowledge of the local property market and were able to advise us of appropriate reductions in the asking price, to help encourage more interest during difficult market conditions. We were kept informed of any changes to the online marketing strategy to help effect a sale of the property. Having recently completed the sale we would also wish to complement Leanne Butler and Emma Dyer in Sales Progression, who acted professionally and proactively throughout the process. We would thoroughly recommend Brock Taylor to anyone wishing to buy or sell property in the area.

We recently moved into our first home having initially placed our offer on a property 13 months ago. Although our journey has been bumpy (not due to Brock Taylor, but as a result of other peoples' situations as a result of the pandemic), Brock Taylor have guided us through the process and made it as smooth as they could. Leanne has been our main contact throughout this process, she has been excellent. She's regularly kept us updated with any progress, and has helped us with getting all the solicitors to talk to one another and us. Josh has stepped in when Leanne has been on leave, so even if she wasn't in the office we knew we'd be notified of any progress the chain made.PositiveResponsiveness, Professionalism

We are in the process of looking to buy a house and from our first phone call to Brock Taylor to date we have been really impressed with their service and approach. The majority of our interactions and viewings have been with Emily, who is a joy! She's professional, but at the same time warm and genuine and is extremely helpful, always following up promptly with any enquiries we've put forward. She goes above and beyond and we actually request her for all of our viewings now and only wish that there were more agents like her. We'd also like to give Laura who is a weekend assistant a thumbs up, we've spoken to her a few times now and she has always been extremely friendly and efficient.PositiveResponsiveness, Professionalism

Definitely worth it! From the beginning Alex (Lettings Consultant) was super friendly, knowledgeable about the area and reliable. He guided me through every step and always did what he said he was going to do. Suzanna (Lettings Manager) was amazing at getting everything finalised. She even went above and beyond my expectations at getting our new home ready for us. I will forever be grateful for everything she has done. Iona (property manager) welcomed us into our new home and answered any questions we had. She did what she said she was going to do and made me feel very confident dealing with the company moving forward. I would not hesitate to recommend Brock Taylor in Horsham. A massive thank you from myself and my family :)

Brock Taylor were excellent to work with while we were selling our house. They listened to our views on the pricing and marketing of our house, took great photos and a 360 video, and communicated well before and after each viewing. We particularly thank Suzanna who took the time to familiarise herself with the house before the initial viewings and who remembered many details about the house to pass onto prospective buyers. Thanks also to Sam in sales and Leanne in sales progression for all their hard work.PositiveResponsiveness, Quality, Professionalism

We had a great service provided by Emily Lee and Leanne Butler at Brock Taylor Horsham. Leanne made the whole process smooth, constantly keeping us updated throughout the whole purchase. We bought our house during the pandemic and with deadlines from our side, Leanne kept the whole chain moving and to time. Thank you so much for your amazing help, we really couldn't have done it without you. We Would highly recommend if you are looking to buy or sell.

I have nothing but praise for the service I have received from Brock Taylor. Right from my original valuation through to sale. Emily has been my main point of contact, she has been informative, friendly and kept in touch regularly. I really felt like she loved my property as much as me, which when selling a property you can't ask for more. I would recommend Emily and Brock Taylor to anyone. I can't speak of them highly enough.PositiveResponsiveness, Quality, Professionalism, Value

My first contact was Suzanna who really put me at ease about renting out my home. She understood my concerns, reassured and seemed to honestly care about giving a good service. Alex was always cheerful, helpful and reliable. Between the two of them they secured tenants quickly and kept me informed at all stages. The personal nature of Brock Taylor makes them stand out from bigger chain companies. I highly recommend them. Terri in Lettings has gone above and beyond to help. Her patience and understanding has been really appreciated and supportive.

So very helpful and professional.

Very professional. A special mention for Alex Cooper who was very polite, respectful & conscientious.