I recently used this letting agency as a landlord and can only comment the staff (Alex, Suzanna and Teri) for their incredible support of their very professional approach. They are amazing and being a new landlord have led me through the process. Many congratulations to all of the letting team. You deserve kudos, top job, well done guys.PositiveResponsiveness, Quality, Professionalism, Value

From the moment we made contact with Brock Taylor we were looked after. Very professional and definitely made living in Horsham stress free. Always on hand and quick to act. Have had to head back to Ireland for a few months but will be contacting them upon our return.PositiveResponsiveness, Quality, Professionalism

Emily’s attitude was positive and enthusiastic right from the start. Great to have someone doing their best for you but also giving you your own space to process your thoughts. Highly recommend Emily and the Brock Taylor sales team!PositiveProfessionalism

Liam at Brock Taylor took on our property after it being taken off the market by Hamptons. He arranged the professional images quickly and no later than a day of being on the market the property had 3 viewings booked! 1 of which made an offer. We also bought the property we are moving to through Liam. We can't fault his professional & friendly attitude, we wouldn't hesitate you go straight back to him/them when we sell next!PositiveResponsiveness, Quality, Professionalism

Given the constraints placed on the whole process of buying and selling during the COVID crisis, Brock Taylor (Horsham) certainly delivered! They adapted their processes to ensure that sales progression was driven and delivered through a single point of contact. In our case, the contact was Emily Lee, who proved both dogged and tenacious in liaising with all the parties involved to get the sale completed. We were especially happy and reassured by the regular updates on progress we received and were made to feel like valued clients. Thanks, Emily.PositiveResponsiveness, Quality, Professionalism

From a Landlord prospective, Brock Taylor has provided an excellent service in renting out our property. Professional products and services, at a competitive price, clearly explained and a very quick response to all queries and resolving problems. What more can you ask for? I would happily recommend them as a Letting agent.PositiveResponsiveness, Professionalism, Value

(I cannot speak about value as I will be a tenant in property that has been purchased for me). However, I have been treated with much kindnes, respect and diligence by Emily Lee since the first viewing of the property 6 months ago. The sale proved to be an awkward one, hence the longevity of the process, but throughout it all Emily was patient and caring and kept me updated throughout. I really appreciated her thoughtfulness and reliability. As well as providing the usual service, Emily thought of every practical thing to assist me. For example, she prepared a video of the property so that I could keep it to hand when considering how to place furniture etc. Emily negotiated an original plan to extend the lease of the first property I viewed but sadly their were other reasons why the property was not chosen. If involved in the purchase of property again, I would seek out Brock Taylor first because of the friendly and helpful way I was served. Thank you Brock Taylor.PositiveResponsiveness, Quality, Professionalism

I've just gone through the process of letting a property through Brock Taylor have been impressed throughout. Very responsive on emails and calls, as well as making the whole process run as smoothly as possible. Everyone in their team I've dealt with have been fantastic; would highly recommend this local, independent agent.

I have worked with Brock Taylor on buying my first home and now selling that first home. It has been a truly pleasant and extremely productive experience. Emily Lee in particular has been fantastic! I would recommend Brock Taylor to anyone and will be using them without hesitation in the future.PositiveResponsiveness, Quality, Professionalism, Value

We had an excellent experience with Brock Taylor whilst buying our first home together. From the moment we put in our offer, the staff at Brock Taylor were extremely helpful with letting us know updates and keeping us in the loop, which was exactly what we needed. Throughout the conveyancing process, Emily Lee took ownership of progressing the sale and was extremely efficient, replying to emails immediately and providing excellent reassurance and updates. She chased solicitors when there wasn’t much movement or when I wasn’t getting a response to my queries and managed to get things over the line in time for our completion deadline. Without her, I don’t think we would have done! We felt that the work Emily put in to progress the sale was professional, friendly and was the one thing that made us feel relaxed during a very stressful time! Thank you so much for your help, understanding and kindness in getting us our first home together! Sometimes all it takes is just a friendly email back when you feel like no one is listening. Emily definitely listened! Thank you!PositiveResponsiveness, Quality, Professionalism