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Brock Taylor

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Thank you for the professional way you dealt with the sale of my brother's house. From start to finish you managed every detail with friendly help and advice. And by working with your recommended solicitors, it kept things simple and straightforward for me to follow. Also please thank Iiam for his presentation when we met to value the property also thank josh for his help on the occasions we talked on the phone. I was kept up to date with everything that was happening by yourself. Thank you again and if get the chance to use Brock Taylor again I would have no hesitation,in using you or recommend you to other clients

Reply from agent

Tony - we can't thank you enough for this glowing review. I'm so pleased we were able to navigate you though what can sometimes seem like a daunting process. I will pass your thanks onto Liam, Josh and the rest of the team, it has been our pleasure. From Peter & all the team at Brock Taylor.

5.00 /5

Would definitely recommend Brock Taylor - everyone We’ve been in contact with has been extremely helpful and professional. They’re clearly very knowledgeable but also warm and very happy to go the extra mile. Selling your house can be stressful but so far they’ve made everything very smooth! A special thank you to Sam & Josh, both who have gone above and beyond and dealt with our many questions amazingly!

Reply from agent

Natalie - thank you so much for this great review and for the special mention to Sam and Josh. It's been our pleasure guiding you through the process. We are always on hand to answer your questions. Many thanks from Peter and all the team at Brock Taylor.

5.00 /5

Fantastic. They sold the house first time within 4 weeks. The buyer pulled out after months, and on the brink of exchange. Brock Taylor sold it again within 10 days. Professional, honest and decent company with local staff who know the market. Delivered over and above on what they promised. The sale of your property is 100% in safe and trustworthy hands. It has to be said other estate agents that I used before I moved the sale to Brock Taylor over promised and under delivered and after 3 months during peak summer time failed to sell or even have close to the no. of potential buyers that Brock Taylor had after just 2 weeks. I would use and recommend every time.

Reply from agent

Thank you Dave for this wonderful review. I'm so pleased we were able to sell your house twice! It can be such a stressful process especially when someone pulls out. But I'm glad the team was on hand to quickly secure you another buyer and get you moving in no time. Their expertise shines through in situations like these and we are so happy it had a positive outcome for you. Do come back and see us in the future. From Peter and all the team at Brock Taylor.

5.00 /5

We chose to sell our property with Brock Taylor as we had had such a great service from the lettings team. Both Josh and Sam in the Sales team delivered the same excellent service. They were professional, helpful and courteous every step of the way from the initial meeting to the sale of the property. Thanks to you both for getting us the best possible sale !!

Reply from agent

Karen - Thank you for this wonderful review. I am so pleased both our Sales & Lettings team have been able to meet your expectations. They truly are a great bunch of people who put the customer at the heart of everything they do. I will pass your kind words onto Josh & Sam. From Peter & all the team at Brock Taylor.

5.00 /5

I first rented a property through Brock Taylor's Lettings Team in 2019 when I first moved to Horsham and had nothing but great experiences. So when I was looking for a new house to move into the perfect one caught my eye and it was once again being let and managed by Brock Taylor which instantly put me at ease because I had already had an amazing experience with them when I was renting a flat through them. I had been away from Horsham for a while due to the pandemic but travelled down to do an in-person viewing of the property where I was greeted by Amy, who showed me around and was very helpful even at this early stage. Later that same week I got a call from Hannah on the lettings team to let me know the Landlord had accepted me as the new tenant and proceeding from there. Brock Taylor has a very intuitive and supportive online system to onboard tenants remotely/digitally and whenever I would email for info or help I would get very swift and professional responses. While Hannah helped with all the paperwork, Amy helped with getting me moved in and kept in touch during that process to make sure everything was okay. I could not recommend Brock Taylor enough to anyone, they are a fantastic Lettings Agent and I'm so happy that both the first property I moved into in Horsham and now my second, were both done through Brock Taylor. They are easily the best at what they do in Horsham and while I don't plan on moving again anytime soon, I look forward to my future interactions with them in whatever capacity that may be. Thanks again to Amy, Hannah and the whole Brock Taylor team for the amazing work they do.

Reply from agent

Thank you for this wonderful review Matthew. It's always great to hear that Amy and Hannah were on hand to guide you through the process with their expert knowledge. We look forward to assisting you again in the future. From Peter & all the team at Brock Taylor.

5.00 /5

I was pleasantly surprised at the professional service that I received from Brock Taylor on my viewing of one of their listings. Due to public transport delays I phoned ahead to explain my situation and the office personal done everything they could possibly have done to assist me in the unforeseen situation to ensure that my viewing went ahead as originally planned. Emily Lee, who kindly showed me the property was completely professional and very knowledgeable regarding both he property and the wider area. Just great to see such a great company led and supported by great agents. I would definitely recommend them. Well Done!

Reply from agent

Justin - It was our pleasure looking after you on Saturday. Public transport can be stressful and even more so when you had done a long journey and it was looking unlikely you were going to make the appointment. I'm so pleased you were able to see the property and were in the very knowledgeable hands of Emily. She really is an asset to the company. From Peter & all the team at Brock Taylor.

5.00 /5

We couldn't be happier with the service from Brock Taylor. From viewing the property to completion, the whole team were friendly, professional and supportive. Liam was great when we first put our offer in, and for the rest of the process Leanne went above and beyond to get it all through. Leanne and Josh kept us informed of any updates as soon as they could, and we knew that our house buying process was in really good hands. Would highly recommend using them!

Reply from agent

Sarah - Thanks so much for this fantastic 5 star review. It's always great to hear the team were on hand every step of the way. Best of luck in your new home. From Peter and all the team at Brock Taylor.

5.00 /5

It is no wonder Brock Taylor are the BEST in Horsham. The whole experience that they provided was excellent. I have to say that Leanne was particularly brilliant at her role and there are a lot of people that should take note of how she does it, she truly leads the way!. Leanne's sales progression, professional manner and conduct gave me great confidence that Brock Taylor know exactly what they were doing. A special mention to Josh as well for persuading me to use them and I am super glad I did. Well done team and thank you. Simon

Reply from agent

Simon, thanks so much for the wonderful review and in particular to Leanne, she really is a gem. We are so pleased that you listened to Josh and gave us the opportunity. It has been our pleasure guiding you through the sale. From Peter and all the team at Brock Taylor.

5.00 /5

Excellent service without fault . Leanne Butler handled the progression of my property sale from point of offer, to exchange of contract's with the upmost patience and professionalism throughout a very challenging and lengthy period.. Leanne's involvement in this transaction was essential to its successful outcome.

Reply from agent

Thanks Robert. Always great to hear when we have provided excellent service. From Peter & all the team at Brock Taylor.

5.00 /5

Spent Saturday viewing multiple properties with multiple agents across the Horsham area. Emily at Brock Taylor stood out head and shoulders above all other agents. She was well prepped and briefed on all the properties she showed us, and left me with every confidence that if we are in a position in the coming days to make an offer, it's Emily I would want to be handling the negotiations.

Reply from agent

Anita - What a lovely review. It's always so wonderful to hear that we are exceeding expectations. Emily would be delighted to handle negotiations for you. Do give us a call or pop in and see us at any time. From Peter and the team at Brock Taylor.

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2 East Street, Horsham, RH12 1HL, UK, RH12

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