I first rented a property through Brock Taylor's Lettings Team in 2019 when I first moved to Horsham and had nothing but great experiences. So when I was looking for a new house to move into the perfect one caught my eye and it was once again being let and managed by Brock Taylor which instantly put me at ease because I had already had an amazing experience with them when I was renting a flat through them. I had been away from Horsham for a while due to the pandemic but travelled down to do an in-person viewing of the property where I was greeted by Amy, who showed me around and was very helpful even at this early stage. Later that same week I got a call from Hannah on the lettings team to let me know the Landlord had accepted me as the new tenant and proceeding from there. Brock Taylor has a very intuitive and supportive online system to onboard tenants remotely/digitally and whenever I would email for info or help I would get very swift and professional responses. While Hannah helped with all the paperwork, Amy helped with getting me moved in and kept in touch during that process to make sure everything was okay. I could not recommend Brock Taylor enough to anyone, they are a fantastic Lettings Agent and I'm so happy that both the first property I moved into in Horsham and now my second, were both done through Brock Taylor. They are easily the best at what they do in Horsham and while I don't plan on moving again anytime soon, I look forward to my future interactions with them in whatever capacity that may be. Thanks again to Amy, Hannah and the whole Brock Taylor team for the amazing work they do.PositiveResponsiveness, Quality, Professionalism
It is no wonder Brock Taylor are the BEST in Horsham. The whole experience that they provided was excellent. I have to say that Leanne was particularly brilliant at her role and there are a lot of people that should take note of how she does it, she truly leads the way!. Leanne's sales progression, professional manner and conduct gave me great confidence that Brock Taylor know exactly what they were doing. A special mention to Josh as well for persuading me to use them and I am super glad I did. Well done team and thank you. Simon
We couldn't be happier with the service from Brock Taylor. From viewing the property to completion, the whole team were friendly, professional and supportive. Liam was great when we first put our offer in, and for the rest of the process Leanne went above and beyond to get it all through. Leanne and Josh kept us informed of any updates as soon as they could, and we knew that our house buying process was in really good hands. Would highly recommend using them!
As first time home buyers, the Brock Taylor team were amazing, and really made our experience special. Their communication , and prompt responses really helped to manage our anxiety levels and their dedicated Sales Progressor, Leanne was fantastic! Always so pleasant, personable, professionally, knowledgeable and always responded promptly, offering guidance and suggestions to keep the transaction moving along steadily. This made the process so much more tolerable. A big thank you to the Brock Taylor team for helping us purchase our dream first home & the gift box was a lovely touch
I was pleasantly surprised at the professional service that I received from Brock Taylor on my viewing of one of their listings. Due to public transport delays I phoned ahead to explain my situation and the office personal done everything they could possibly have done to assist me in the unforeseen situation to ensure that my viewing went ahead as originally planned. Emily Lee, who kindly showed me the property was completely professional and very knowledgeable regarding both he property and the wider area. Just great to see such a great company led and supported by great agents. I would definitely recommend them. Well Done!
Emily has been great, always getting back to us and answering any questions in a timely manner. She is reassuring and professional, would be happy to work with her anytime!PositiveResponsiveness, Professionalism
Was amazing in helping me find a great place to live. Thanks guysPositiveResponsiveness, Quality, Professionalism, Value
Emily really listened to what we were looking for and was incredibly helpful and friendly.PositiveResponsiveness, Quality, Professionalism
Excellent service from everyone I dealt with at Brock Taylor. A friendly and extremely professional service from valuation through to completion.PositiveResponsiveness, Professionalism, Value
Emily was so friendly & put us at our ease. She was helpful, patient & well-informed. A credit to this firm!PositiveResponsiveness, Professionalism
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2 East Street, Horsham, RH12 1HL, UK, RH12