I rented a flat from Brock Taylor earlier this year. My overall experience was quite good. I found Amy and Brock letting team very responsive, patient and approachable. They were efficient in drafting contracts and periodic follow ups. The flat was in a great condition, and their inventory clerk ensured a smooth handover. I hope the this amicable professional relationship continues and there will be no hassles during move out as well Edit: I left the property a month back. There were unnecessary hassles created by the inventory clerk from Crystals, his name is Dillon. He pressed the pop up waste in bath sink a bit too hard and got it stuck during the check out. It was already a bit stiff to start with and I had always used it carefully, and he had no reason to press it with force. The landlady had to replace it and she wanted to claim it from the deposit. However, I protested against it as it was due to the inventory clerk's mistake. And, I am grateful to Laura - from property management team of the Brock Taylor for supporting me throughout and not calling it a tenant's liability. For this gesture, I will definitely recommend this agency to all prospective tenants.
Ollie Turner was polite, friendly, straightforward and got the job done. Thank you Ollie 🙏 …
Suzanna has been an absolute star finding my new home. She's always been prompt giving me any updates or info I needed and has delivered great customer service from the viewing to handing over the keys (and everything in between!). We will be very happy hear. Thank you.
Peter is incredibly knowledgeable, friendly and helpful. He assisted us with a valuation and his expertise and professionalism was second to none. I wouldn't hesitate to use Brock Taylor in the future.
The marketing, sale and completion of the sale was all handled professionally
Sam Ellis did a brilliant job valuing our property. From the first phone call, Brock Taylor were so helpful.
First time buyer here and really happy with the service I received from Brock Taylor. Excellent communication from the team and Fionn was extremely helpful throughout the whole process! Thank you.
I changed to Brocks after being with an online only agent for a short time. As the saying goes 'you get what you pay for'. All of the staff are polite, helpful and most have good knowledge of the local area, service and amenities. I would have no problem in recommending them.
I rented a house with them for almost 3 years, and I just left because I bought my own house, but I would stay in any other house managed by them, as they provided a great service, and they always helped with my questions and concerns, addressing them with the Landlord as quick as possible. I'd like to say a special thank you to Kerry Tate, who was my property manager.
Excellent Service!
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2-4 East Street, Horsham, West Sussex, RH12 1HL, South East, UK, RH12
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