Not forthcoming with the full facts, staff do keep in touch though

This company was used through KFH estate agency. We paid £130 for this 'professional inventory'. Once they arrived back at the office they were unable to upload the photos so instead of returning and repeating the pictures the same day they …

Awful - truly awful. I would not recommend. Openly lied about a buyer that was not in a good position. Led to us incurring …

Extremely disappointed with the lack of response by Glenn. We had intended to purchase a property and despite providing all the necessary documents, we had been told that the property was sold to someone else who had offered more money. This is extremely unfair and disrespectful as they had verbally agreed on our offer. To then take it back has caused unnecessary stress. My mother had contacted Balgores to confirm that upon my return from Australia, I would swiftly provide all the documents needed - which I had done so and they had agreed that this was fine. To then turn around and say we were taking too long when they had TOLD US it was okay is not only unprofessional, but also disrespectful. Glenn had also not been responding to my emails. If anything, I was able to provide the documents while abroad, but zero communication from Balgores proved that they clearly do not care. Avoid Balgores unless you want to deal with unnecessary stress.

Very unprofessional. Try to chase them. Late response. I dont like the services. Highly not recomended

Terrible property management. We had a gas leak in our house and it took 48 hours for Holbrook’s ‘out of hours’ emergency to get back to us. Thank god Northern Gas Networks were able to fix the issue otherwise we would’ve been left without heating and hot water in the middle of winter with a baby. Reported countless issues with damp and mold and no one ever gets back in touch with us. Would not recommend.

Our experience with Kinetic Lettings, and in particular our assigned agent Nina, was deeply disappointing and stressful. …

Stay away from balgores! Disgusting in there attitude. I called up 9am this morning and recieved an email around 2pm stating a contractor should be in contact. …

I just rented a flat through them days ago, they said that they can only release the keys to the property if I sign the inventory first, so I had no choice. I moved in and there's no lighting in half of the property, reported it in an email …