A selection of reviews, highest rated first. Not every review may be shown.
5* service!
High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service overall was impeccable. We were kept in the loop every step of the way, and the staff went over and above to accommodate our needs (including our requests to view the new property several times along the way, thanks Charlotte!). I would highly recommend Williams and Goodwin to anyone in the local area. Thanks again guys!
Reply from Williams & Goodwin The Property People Ltd - Holyhead & West Anglesey area: Dear Cath,
We're delighted to hear your experience was exceptional from start to finish! The team are thrilled to receive your commendation and grateful for the opportunity to assist you. Your recommendation is the highest praise, and we look forward to serving the local community with the same dedication. Thank you for trusting Williams and Goodwin with your property journey!
Warm regards,
Williams & Goodwin The Property People - Holyhead
Excellent Service, friendly staff
The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell my father's bungalow to support his residential care. Although Jamie and Matthew were also involved, initially with the valuation and photos etc, Charlotte took over the 'case' and made everything run so smoothly. Her tenacity and drive certainly helped make the conveyancing smooth and relatively stress-free. She was continually liaising with both sets of solicitors as well as the Buyers and us. Of course, this was all done in a very professional manner, yet she was also incredibly warm, caring and compassionate especially in such sad situations. A little humour along the way too. Charlotte is an asset to the Team and has totally restored my faith in estate agents. THANK YOU xx
Reply from Williams & Goodwin The Property People Ltd - Holyhead & West Anglesey area: Dear Alison,
Thank you so much for your kind words and five-star review. It was our absolute privilege to support you during such a challenging time. We're delighted to hear that Charlotte's dedication and warmth made a difference. Your feedback is truly appreciated, and it underscores our commitment to compassionate service. A heartfelt thank you from the entire Williams & Goodwin team.
Excellent staff
I have just completed the sale of a second property in 12 months, through the office of Williams & Goodwin, Holyhead. I have dealt mostly with the manager Matthew Griffin and also with Jamie McInnerney. The first impression when dealing with Matthew has been positive on both occasions. Both properties were very different but I felt each time that I was given an honest and realistic assessment of the properties positive and slightly negative aspect. When these assessments were queried the replies were always considered and patiently given. I always felt Matthew always had my interest at heart and with the information I provided coupled with his expertise in the field, I felt we were working as a team. A reassuring feeling when dealing with assets of high value. There were the inevitable delays in the sale process - not caused by W.& G. - and I was always kept informed about these. I also evidenced the work carried out by Matthew and his colleagues in an effort to speed up the sale process on these occasions. I was pleased with the price obtained for the two properties and would not hesitate to avail of the services of Matthew and his staff if I had cause to sell a property again. A positive experience and I am very grateful for the professional attitude of the staff and for the work they carried out on my behalf.
Reply from Williams & Goodwin The Property People Ltd - Holyhead & West Anglesey area: Thank you so much for your wonderful 5-star review! We are thrilled to hear about your positive experiences with Williams & Goodwin, Holyhead.
It’s fantastic to know that Matthew Griffin and Jamie McInnerney provided you with honest, realistic assessments and that you felt supported throughout the sale of both properties. We pride ourselves on our team-oriented approach and are delighted that you felt reassured and well-informed during the process.
Your kind words about our professional attitude and dedication mean a lot to us. We are grateful for your trust and are pleased that you were satisfied with the outcomes of both sales.
Should you need our services again in the future, we would be honoured to assist you. Thank you once again for your glowing recommendation!
Warm regards,
Charlotte Roberts - Property Specialist, was allocated to support us with our house purchase. From the start of our journey in buying our chosen property, right through to the final signing of papers, Charlotte was there supporting and guiding us through all the way. Charlotte has been absolutely amazing and we wouldn’t have got through the sale without her. She is an expert in her field, professional, friendly, always available when needed, she is brilliant. Thank you Williams and Goodwin you are the best!! Charlotte you are a star - thank you for your support x
Reply from Williams & Goodwin The Property People Ltd - Holyhead & West Anglesey area: We are thrilled to hear that Charlotte’s dedication and expertise helped you navigate the complexities of buying your chosen property. Your kind words affirm our commitment to providing top-notch service and support to all our clients.
Thank you for choosing Williams and Goodwin. We are delighted to have been a part of your journey, and we look forward to assisting you with any future property needs.
Charlotte, you truly are a star! 🌟
Kerry Hodgson was our agent from start to finish during our house buying process, and she was absolutely brilliant throughout the whole thing. Her responses were pretty much immediate, she was always there for us to answer any questions we had and was always super friendly. She made us feel so at ease whilst buying our first home and we will forever appreciate that.
Reply from Williams & Goodwin The Property People Ltd - Holyhead & West Anglesey area: Thank you so much for your glowing review! We are thrilled to hear about your positive experience with Kerry Hodgson during your house-buying journey.
Kerry’s dedication to providing immediate responses and her friendly, approachable manner truly set her apart. We’re delighted that she made you feel at ease throughout the process of buying your first home. Your kind words mean the world to us and to Kerry, who takes great pride in supporting her clients every step of the way.
Congratulations on your new home, and thank you for choosing us to be part of such an important milestone. Should you need any assistance in the future, please don’t hesitate to reach out.
Best wishes,
The Williams and Goodwin Team
Kerry Hodgson - Fantastic Agent!!!
I'm delighted to share my outstanding experience with Kerry Hodgson during my recent house purchase. Kerry's expertise and dedication were truly exceptional.
Her in-depth knowledge of the local market helped me find the perfect property, while her attention to detail ensured I made an informed decision. Kerry's communication was impeccable throughout the process, promptly addressing all my questions and concerns.
Her negotiation skills were impressive, securing a fair price and smoothly navigating potential obstacles. Kerry went above and beyond, offering valuable advice on various aspects of homeownership.
Thanks to Kerry's hard work and genuine commitment to my satisfaction, the entire process was smoother and less stressful than I ever imagined. I now own my dream home, largely due to Kerry's exceptional service.
I wholeheartedly recommend Kerry Hodgson to anyone looking to purchase a property. Her professionalism and genuine care make her an invaluable asset in the real estate world.
Reply from Williams & Goodwin The Property People Ltd - Holyhead & West Anglesey area: Dear Rhys,
Thank you for your glowing review. We're thrilled to hear about your positive experience with Kerry. Her commitment to client satisfaction shines through in your home-buying journey. We'll be sure to pass on your kind words. Congratulations on your new home, and we're always here for any future needs!
Best wishes,
Williams & Goodwin The Property People - Holyhead
My recent experience with Williams & Goodwin Holyhead has a pleasure due to the excellent service Charlotte provided. Communication was excellent and she was very informative and attentive to any queries I had. I couldn't ask for a better Estate agent. Thank you!
Reply from Williams & Goodwin The Property People Ltd - Holyhead & West Anglesey area: Hi Alan,
Thank you so much for your glowing review! 🌟 We're absolutely thrilled to hear about your positive experience with Williams & Goodwin Holyhead. Charlotte is indeed a star, and we're delighted she could provide you with excellent service, clear communication, and attentive support.
Your kind words mean the world to us, and we’re so pleased to have been able to assist you. If you need anything in the future, don’t hesitate to reach out. Thanks again for choosing us!
Best regards,
The Williams & Goodwin Team
Excellent staff
I have just completed the sale of a second property in 12 months, through the office of Williams & Goodwin, Holyhead. I have dealt mostly with the manager Matthew Griffin and also with Jamie McInnerney. The first impression when dealing with Matthew has been positive on both occasions. Both properties were very different but I felt each time that I was given an honest and realistic assessment of the properties positive and slightly negative aspect. When these assessments were queried the replies were always considered and patiently given. I always felt Matthew always had my interest at heart and with the information I provided coupled with his expertise in the field, I felt we were working as a team. A reassuring feeling when dealing with assets of high value. There were the inevitable delays in the sale process - not caused by W.& G. - and I was always kept informed about these. I also evidenced the work carried out by Matthew and his colleagues in an effort to speed up the sale process on these occasions. I was pleased with the price obtained for the two properties and would not hesitate to avail of the services of Matthew and his staff if I had cause to sell a property again. A positive experience and I am very grateful for the professional attitude of the staff and for the work they carried out on my behalf.
Reply from Williams & Goodwin The Property People Ltd - Holyhead & West Anglesey area: Dear Alun, Thank you for your thoughtful and comprehensive review! It's been a pleasure to assist you with your property sales and we're thrilled to hear about your positive experiences with Matthew, Jamie, and our team. We pride ourselves on our commitment to honest assessments and teamwork, and we're glad that this resonated with you. Should you require our services again, please do not hesitate to contact our team. Best wishes, from all at Williams & Goodwin The Property People.
Friendly and efficient staff
Reply from Williams & Goodwin The Property People Ltd - Holyhead & West Anglesey area: Thank you Karl for taking time to provide us with a 5* review. Regards
Charlotte
Myself and my partner have just purchased our first property with Williams&Goodwin. We had our viewing with Charlotte and she has been our main point of contact throughout this whole process. She has gone above and beyond when we have had any queries and has made this whole process less stressful. We cannot thank her enough.
Reply from Williams & Goodwin The Property People Ltd - Holyhead & West Anglesey area: Dear Mary, Thank in advance for your kind words and five-star review! We're thrilled to hear about your positive experience with Charlotte and the peace of mind she brought to your first property purchase. Your gratitude has been shared with her and the team. Congratulations on your new home, and if there's anything more we can do for you in the future, please don't hesitate. Kind regards, Williams & Goodwin - Holyhead.