Not satisfied how they treat potential customer so far. I've viewed a property and half of the information on the ad is not accurate as how they describe it on their ad. As well as this estate agent is the very first one to ask me go into council website to find out property epc and council rating, where estate agents usually provides this info on the ad. The ad says "long lease" and when I ask about the lease, it appears to be "they believe" 101 years, I believe we will find the right amount at last second. "chain free" property got tenants currently live in the property. for the sake of professionalism, I as a customer simply want to get the right and accurate information. I hope this is not too much to ask. I really like the property that I just visited however if this is the service I'll get, I doubt what will comes next. Finding new property is already a stressful process, can they make it any easier, or even harder? ... Hope I can give 5 stars in the future for them, time will tell.

I was not happy with the treatment of this staff. I called as I was really interested in viewing a particular listing in Uxbridge and the gentleman didn't really give me time to ask questions just started talking trying to book me into a …

I rented a HMO room for 2 years, originally from Ox Living but this property transitioned to being managed by Cardea Lettings over a year into this letting. The transition period could have been smoother. We didn't receive important emails/messages from Cardea lettings which resulted in them locking multiple house members belongings, including my working from home equipment in the communal office which was a huge inconvenience to me. The cleaners for communal areas didn't attend weekly in the transition from letting agents, I still don't believe they attend weekly, I found maggots and a foul odour in the hallway the week I moved out. I found the check out report conducted by Sarah to be pedantic. Many of the issues flagged were existent when I originally moved in but not correctly logged in the transition from letting agents. When I originally moved in, there were maggots when I flushed the toilet for weeks, I left on a work trip and had to cover the toilet in cling film in fear of what I would return to. There was faeces smeared into the bathroom walls and floor tiles with splatters of it on the ceiling. There was also brown stains and blue paint marks all over the mattress, carpets and most furnishings. I was asked to move out for a few weeks while Ox Living rectified the issues only to discover 5 weeks later they had only half cleaned the bathroom. Frustrated I moved back in and addressed most of the problems myself. I cleaned and scraped off excess paint from most furnishings, hired a carpet cleaner and used many bottles of bleach to make that room habitable and remove the smell of faeces. It was very disappointing on check out by Cardea Lettings for them to flag some of the pre existing issues. Unfortunately I was ill during the window in which I could raise this with Reposit and ended up paying £442 on departure Charges break down £360 for repaint (the room looked like it was painted with a mop before I moved in) £40 for cleaning £42 for a replacement key - despite agreeing to post it back Your reply is a joke. You should have addressed these issues when I flagged them with you and shared the images with timestamps with you. If you were genuinely looking to improve you’d refund me the £442. Talk is cheap.

Hello Everyone,1st time that I will put a Bad review as here is my experience with Conor,Andrew s Residential. I m a Mum of 4 my oldest is at university,I am also a dying mummy,I have a …

0 stars! My experience I've been on a waiting list for years for I could find a rental house for my family and they never called me. Call a lot of times and go in person to see if they could help me because I needed it and it was always the same answer. We will call you and since then they have never called me after years that is supposedly registered on the list.

0 stars! My experience I've been on a waiting list for years for I could find a rental house for my family and they never called me. Call a lot of times and go in person to see if they could help me because I needed it and it was always the …

To bad I can’t give them half of star. How I the world can you take out for renting a house / apartment with so much mould !??? Do you have really NO SHAME ??? What about health and safety ? I will rise complains to every authority there is until you loose your license ! Shame on you !!! ✅

Went for a viewing and the renting property had missing fridge, cooker and washing machine. Agent told us that they will only buy the fridge and the cooker, that we need to get our own washing machine. Moreover they put up a price on the …

Not happy at all. After accepted my offer, I sent them all data requested, AIP and solicitor, and I started mortgage application. They kept the property on the market and accepted other offers and after 3days they called me telling me the vendor gave the property to another person.

Extremely rude estate agent.