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JNP Estate Agents - High Wycombe

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

My son purchased his first flat via JNP and the post offer service from them has been amazing - particularly Lisa Smith who has always been there to push the sale along and help negotiate the hurdles and challenges we faced. We ourselves were not the easiest of buyers yet Lisa remained positive and her tenacity helped us get to exchange eventually. Whilst giving the review 5-stars, I have done that purely on Lisa's performance (she is an asset to JNP) however would have knocked half a star off if possible as our first contact / offer experience wasn't that great. JNP sales number was nearly always busy and they didn't always call us back; they sent someone to show us the property on their first day who didn't have a clue about the flat etc; and when we made the offer they forced us to pay £72 to carry out ID checks and wouldn't either allow us to provide ID checks via our solicitor (who charged £14) nor proceed with accepting our offer until we carried out this check via them.

Reply from agent

Thank you for your review David. We’re absolutely delighted to hear that Lisa provided such outstanding support throughout your son’s purchase. Lisa is indeed a valued member of our team and your recognition of her efforts means a great deal. We also appreciate your feedback regarding the initial stages of your experience. With regards to the fees requested, we are legally obliged to conduct anti money laundering checks on all purchasers and sellers. We’re sorry to hear that your early interactions did not meet expectations and we will pass your comments on to the team regarding communication. We wish your son all the best in his new home. If there's anything further we can do or assist with in the future, please don’t hesitate to contact the team on 01494 528000.

5.00 /5

Amazing support throughout all of the purchase of my flat: very happy with the survive provided. Thanks Lisa and everyone at JMP

Reply from agent

Thank you for your review Gavin! We're so pleased that Lisa and the team provided such amazing support. Wishing you many happy times in your new home 💛 …

5.00 /5

Naz and Matt were brilliant with the sale of our property. I cannot fault their professionalism. From the moment they visited the property from the valuation to the negotiations with interested buyers to the completion of the sale I fully recommend them if you are selling a property.

Reply from agent

Thank you Suzanne! We're thrilled to hear that Naz and Matt provided a professional experience from start to finish. They’ll be so pleased to know their efforts made a real difference in your sale. Wishing you all the best for the future and thank you again for the recommendation!

5.00 /5

Another Excellent Property Management service from JNP with Semra I want to express my gratitude for the outstanding service provided by Semra, a Property Manager from the JNP team. I've been dealing with an ongoing issue related to my heat pump, which connects to my hot water cylinder and has been breaking repeatedly. In the past, I had to endure a frustrating three-week wait for repairs. However, this time, Semra went above and beyond. Not only did she promptly address the issue, but she also negotiated a significant discount on my rent for this month. Her proactive approach and commitment to finding solutions have made a world of difference. I appreciate her dedication to ensuring tenant satisfaction. Thank you, Semra, for your exceptional service!

Reply from agent

Thank you Celeste! Semra will be absolutely thrilled with your review. She is a super star on the Property Management team and we're so pleased that she was able to help you.

5.00 /5

We had an incredible experience using JNP for our first home purchase. They were extremely helpful and responsive every step of the way. Jan, in particular, was absolutely fantastic - she guided us through the process, making everything seamless. Her efficiency and dedication in handling the sale of the property were amazing. Overall, our experience was positive.

Reply from agent

Thank you Ameena! We're delighted that Jan's knowledge of sales progression and perseverance led to a positive experience buying your first home. Wishing you many happy memories in your new home.

5.00 /5

JNP were excellent when it came to finding tenants for a property. They are highly communicative and make the entire process very simply. Both Llyod, Donnell and Joe were like a powerhouse when managing the entire process. Unlike other estate agents, JNP in High Wycombe uphold professionalism throughout and regularly touch base to ensure everyone is in the loop and all tasks have been completed in a timely manner. Thank you again for breaking the mould in the way you work with your clients. Highly recommend!!!

Reply from agent

Thank you Katie! We're so pleased that Lloyd, Donnell and Joe's communication and professionalism were able to make the process simple for you. They'll be delighted with your recommendation.

5.00 /5

Naz is a great asset to the team, when I couldn’t access my property as a landlord after hours, he agreed to meet me in his own time to pass the keys over to me so I could assess the condition of my property from a check out from an old rental tenancy. During the process of JNP finding me a buyer for my apartment, Naz often kept me updated with the progress. Thank you for your help Naz

Reply from agent

Thank you Joseph! We're so pleased that we've been able to help you as both a landlord and a vendor. Naz will be over the moon with your 5* review!

5.00 /5

Jnp is like a breath of fresh air. We are so thankful that a very good friend of ours recommended changing over to this agency. Nathan put out property on the market and within hours we had 3 offers. The previous place took months. He took ownership of the sale and made things happen seamlessly. The whole team and the conveyancers are very friendly and professional. We are looking forward to a quick sale. Thank you JNP

Reply from agent

Thank you Olivia! Nathan and the team will be over the moon with your review. Thank you for choosing JNP!

5.00 /5

Sincere thanks for JNP in helping us sale of our flat and finding new us new home. Would like to thanks Matt Polcharski for his efforts and care taken in helping us bring the property to the market.And sincere thanks to Lisa Smith in ensuring our sale and purchase while handling the trickle situations smoothly during the process. Thanks again.

Reply from agent

Thank you for your review. We're delighted that we were able to both sell your flat and help you buy your new home! Wishing you many happy memories in your new home and thank you for choosing JNP 🏡 …

5.00 /5

First of all I think being an Estate Agent is very challenging and stressful and I personally couldn't do it. I have dealt with a few members at JNP High Wycombe during our house sale and purchase and in particular Matt, Nathan, Lisa and Jan. They have all been very lovely and professional. I would like to give a special shout out to Matt however! He is such a good guy and has been very helpful. He is professional, friendly and polite. Thank you Matt! I would not hesitate to either recommend or use JNP in the future.

Reply from agent

Thank you so much for your thoughtful and kind review Andrea! It’s wonderful to hear that Mat, Nathan, Lisa and Jan made such a positive impression throughout your sale and purchase. We'll make sure that Mat knows about your special shout out - he really is one of the good guys and he'll be thrilled that you have taken the time to leave a recommendation. Wishing you many happy memories in your new home!

Contact details
Sales Phone:

01494 528000

Opening hours

Unknown

Address

27 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LJ, South East, UK, HP13

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