My son purchased his first flat via JNP and the post offer service from them has been amazing - particularly Lisa Smith who has always been there to push the sale along and help negotiate the hurdles and challenges we faced. We ourselves were not the easiest of buyers yet Lisa remained positive and her tenacity helped us get to exchange eventually. Whilst giving the review 5-stars, I have done that purely on Lisa's performance (she is an asset to JNP) however would have knocked half a star off if possible as our first contact / offer experience wasn't that great. JNP sales number was nearly always busy and they didn't always call us back; they sent someone to show us the property on their first day who didn't have a clue about the flat etc; and when we made the offer they forced us to pay £72 to carry out ID checks and wouldn't either allow us to provide ID checks via our solicitor (who charged £14) nor proceed with accepting our offer until we carried out this check via them.
Amazing support throughout all of the purchase of my flat: very happy with the survive provided. Thanks Lisa and everyone at JMP
Naz and Matt were brilliant with the sale of our property. I cannot fault their professionalism. From the moment they visited the property from the valuation to the negotiations with interested buyers to the completion of the sale I fully recommend them if you are selling a property.
Another Excellent Property Management service from JNP with Semra I want to express my gratitude for the outstanding service provided by Semra, a Property Manager from the JNP team. I've been dealing with an ongoing issue related to my heat pump, which connects to my hot water cylinder and has been breaking repeatedly. In the past, I had to endure a frustrating three-week wait for repairs. However, this time, Semra went above and beyond. Not only did she promptly address the issue, but she also negotiated a significant discount on my rent for this month. Her proactive approach and commitment to finding solutions have made a world of difference. I appreciate her dedication to ensuring tenant satisfaction. Thank you, Semra, for your exceptional service!
We had an incredible experience using JNP for our first home purchase. They were extremely helpful and responsive every step of the way. Jan, in particular, was absolutely fantastic - she guided us through the process, making everything seamless. Her efficiency and dedication in handling the sale of the property were amazing. Overall, our experience was positive.
JNP were excellent when it came to finding tenants for a property. They are highly communicative and make the entire process very simply. Both Llyod, Donnell and Joe were like a powerhouse when managing the entire process. Unlike other estate agents, JNP in High Wycombe uphold professionalism throughout and regularly touch base to ensure everyone is in the loop and all tasks have been completed in a timely manner. Thank you again for breaking the mould in the way you work with your clients. Highly recommend!!!
Naz is a great asset to the team, when I couldn’t access my property as a landlord after hours, he agreed to meet me in his own time to pass the keys over to me so I could assess the condition of my property from a check out from an old rental tenancy. During the process of JNP finding me a buyer for my apartment, Naz often kept me updated with the progress. Thank you for your help Naz
Jnp is like a breath of fresh air. We are so thankful that a very good friend of ours recommended changing over to this agency. Nathan put out property on the market and within hours we had 3 offers. The previous place took months. He took ownership of the sale and made things happen seamlessly. The whole team and the conveyancers are very friendly and professional. We are looking forward to a quick sale. Thank you JNP
Sincere thanks for JNP in helping us sale of our flat and finding new us new home. Would like to thanks Matt Polcharski for his efforts and care taken in helping us bring the property to the market.And sincere thanks to Lisa Smith in ensuring our sale and purchase while handling the trickle situations smoothly during the process. Thanks again.
First of all I think being an Estate Agent is very challenging and stressful and I personally couldn't do it. I have dealt with a few members at JNP High Wycombe during our house sale and purchase and in particular Matt, Nathan, Lisa and Jan. They have all been very lovely and professional. I would like to give a special shout out to Matt however! He is such a good guy and has been very helpful. He is professional, friendly and polite. Thank you Matt! I would not hesitate to either recommend or use JNP in the future.
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27 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LJ, South East, UK, HP13