Although Brookes Bliss Ltd. were acting for our seller in the chain, the level of support and communication we received from them—especially in the final stages—was absolutely exceptional. As things became more complicated towards the end of the process, Jonathan and the team truly stepped up. Jonathan kept us informed at every turn, often going above and beyond by messaging us outside of office hours to make sure we knew what was happening and to offer reassurance. It made a stressful time feel far more manageable, and it honestly felt like he was looking out for us just as much as his own clients. Their professionalism, responsiveness, and genuine care put our own estate agents to shame. They were proactive, efficient, and always one step ahead—qualities that made all the difference in those tense final weeks. If we could go back, we’d absolutely choose Brookes Bliss to sell our home, and when the time comes to move again, they’ll be the first people we call. We can’t thank them enough and wouldn’t hesitate to recommend them to anyone looking for an estate agent in Hereford.