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Breckon and Breckon Headington

109 London Road, Headington , Oxfordshire, OX3 9HZ, Midlands, UK, OX3

Featured Claimed branch
4.8 496 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Stephen Davies View Agents

After what seemed a long drawn out affair, we finally sold my Mother's house in Quarry; Breckon & Breckon helped get us through to the end. The surveyors report didn't reflect well on the property, but Ross, Melissa and the Team were very determined to successfully help get the result we wanted. Many Thanks…

Reply from Breckon and Breckon Headington: Many thanks for your comments Mr Davies. We wish your Mother all the best in her new home. Kind regards, Ross
Fahad Molla View Agents

Amazing letting office

It wasn't essay for my to find a good property on nice places but the letting office found me amazing apartment in amazing places I can find every thing i need in it and lf some one asks me I will recommend this office thank you breckon&breckon office for helping me

Reply from Breckon and Breckon Headington: Thank you Fahad. I hope you and your family enjoy being in the property and in Oxford, We will always be happy to help in the future if you need our assistance.
Chris Noonan View Agents

Difficult Sale of My Mothers House

After months of ups and downs, we finally sold my Mother's house in Marston. We couldn't have done it with out Breckon & Breckon's help. After a couple of sales fell through, and the surveyors report didn't reflect well on the property. Matt, Ross & the Team never gave up. A buyer was found, and my Mother moved into her new property yesterday. Thanks once again. Chris & Louise Noonan

Reply from Breckon and Breckon Headington: Thanks Mr & Mrs Noonan, we wish Val all the best in her new home.
Alex Kent View Agents

A professional, no-nonsense service

Matthew was helpful in all respects and made himself available to accommodate our busy schedules. We appreciated his honest and non-pushy approach which made us feel comfortable during our viewing.

Reply from Breckon and Breckon Headington: Dear Alex, Many thanks for your positive review. Much appreciated and good luck in your new home!.
Keith Ashby View Agents

Excellent Service

Having never actually sold a property before we found the help and guidance offered by Matthew at Breckon and Breckon was extremely useful and informative along every step of the process. It made the whole experience a lot less difficult that we had expected.

Reply from Breckon and Breckon Headington: Hi Mr Ashby, many thanks for leaving a positive review regarding your experience of Breckon and Breckon. We are happy you have reported the selling process to be less difficult than you initially thought due to our guidance. Best wishes, Matthew and the team
Kamil Kara Google

If you have a property to rent go ahead but if you are a tenant, I kindly advise you to think twice. We haven't had any response for putting an extra appliance (which is at our expense) in the kitchen for more than 6 months. It took 1 month to get my deposit back (despite the property was better than the beginning of tenancy) I am waiting for some mails to arrive -which an agent told me that they have already been "forwarded"- for 3 months. No exact response and action for that. Disappointing. Edit: deposit return time editted.

Reply from Breckon and Breckon Headington: Sorry to receive your review Kamil. I am sorry there was an issue with an extra appliance during your tenancy, this delay will be reviewed further with our property management team. Your check out was completed on 4th January, agreed on 27th January and the deposit was returned on 4th February. I am sorry this was not a quicker turnaround, but sometimes with dilapidations we need to review these between yourself and your landlord which often takes some time. We have asked the current tenant to pass on any post that they receive and we will of course forward onto you directly. If you wish to discuss your review further, please contact Louise Passfield our Customer services manager on 01865 20111. Thank you
Yasmin Google

Reply from Breckon and Breckon Headington: Hi Yasmin, we are sorry to receive your 2 * rating. Our customer services manager, Louise Passfield is free to discuss any issues on 01865 201111.
prabablyperfect87 Google

Really poor service. Have to constantly chase about repairs which don’t get done. I would not recommend Breckon and Breckon, all of the positive reviews are inaccurate.

Reply from Breckon and Breckon Headington: Thank you for your feedback. We are sorry to hear that you have had a negative experience. We have searched our records but have been unable to identify you from the information provided in this review. We take all concerns regarding repairs and customer service very seriously and would welcome the opportunity to investigate and address the issues you have raised. Please contact us directly at your earliest convenience so that we can discuss your experience further and work towards a resolution. Thanks.
WY Google

Really disappointed with this estate agent. I heard good reviews about this place but I had a very bad experience. I had booked a virtual viewing where I was promised a video would be sent to me but I ended up being ghosted and no follow up. On another occasion, I was being offered a flat where it was agreed it would be held for me, however I was then informed by email that it had been offered to someone else. They are so unprofessional. They don’t communicate. Please avoid Breckon & Breckon, you will have better luck elsewhere. Your reply to my review is completely false. I was told over the phone by Paige McCann that the landlord didn’t permit video and that she forgot to let me know of this fact after the viewing. She even apologised on the phone. I would appreciate it if you did not post false information in your reply. Moreover, I was told that she would put me at ‘the top of the list’ and would contact me if a flat became available. It has been months with no news. I definitely don’t remember telling you to remove me from your list.

Reply from Breckon and Breckon Headington: Hi, We are sorry to receive your review. From our records we did send you the video for the virtual viewing, but as we did not hear back from you, we moved ahead with another applicant. The properties at Thornhill Park move very quickly and holding deposits must be paid immediately to proceed with a tenancy. If you wish to discuss your concerns further, please contact our Operations Manager Louise Passfield on 01865 201111. Thanks.

About Breckon and Breckon Headington

Breckon & Breckon is an independent firm of Estate Agents established in 1947 and now operating from a network of seven offices in the county of Oxfordshire. <p> We are property professionals with many years of experience in the local market. Whilst we are constantly recommended by many firms of solicitors, high street banks and other institutions, we are very proud of the fact that the majority of our new business comes from the personal recommendations of past clients. <p> As a privately owned company we are able to react quickly to changes in the market. We constantly review our marketing, often setting new standards for other estate agents to follow. As an established agent we have a large database of prospective buyers that is shared throughout our network of offices. This database is accessed through our state of the art computer system enabling us to match properties to buyers without delay. However, none of this innovation means a great deal if it is not backed up with the right staff. Breckon & Breckon has an enviable reputation and is seen as one of the most sought after companies to work for. Our staff are quite simply some of the most experienced property professionals that Oxfordshire has to offer.

Website: http://www.breckon.co.uk/

Our team

Matthew Heavens
Laura Stacey
Ross Mabbutt
Melissa Bush

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Safeagent Trading Standards Ombudsman Services onthemarket rightmove

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