We came to them at a tough time and despite the longer tenure to sell our property Sussane and team were great. I would highly recommend to work with them.

Lived in 2 property's they never told me there was hostel next door in both property's in Harrogate feel let down by this

Where to start? I rented with Martin and Co Harrogate for a couple of years. This ended with my partner attending a mental health course due to sleep deprivation and stress. That may sound extreme, but we were plagued with noisy, drug using neighbours that M&C refused to do anything about. The neighbours smoked drugs constantly and made excessive noise throughout the night. The Andersons wrote countless emails to the crackhead neighbours but what good did that do? They claimed they had no control to evict the tenants despite acting as the landlord. When I spoke to the actual landlord, they had no idea that M&C were so incompetent as they actually had the power over the tenancy. There is an active police investigation into the neighbours incessant illegal activity, yet still the neighbours reside in the same flat. At one point the whole building wrote a letter with signatures to M&C and the landlord (who never got the letter), complaining about these neighbours. Guess who still lives there now? There was a young child in an adjacent flat exposed to the drug use and STILL the Andersons turned a blind eye - they'll say it was out of their hands... we found drug paraphernalia in the communal stairway which was ignored and not considered evidence. The Andersons were rude, manipulative, and untrustworthy. The office had a horrible vibe and previous employees have expressed their hatred about working for Martin and Co Harrogate. Luckily me and my partner have escaped from our flat from hell. Although once we left they hiked the price of the flat up even with the knowledge of the terrible neighbours upstairs! I bet they told prospective tenants they didn't know why we left...! Don't rent with Martin and Co Harrogate, unless you want to be treated as less than human or are into drugs.

Never felt more dehumansied as a tenant. Really horrible experience every time I had to interact with them. From my intuition they don't see tenants as people they need to expell energy being nice to, their focus is entirely on keeping landlords happy, at the expense of the tenant.

Managing director cant even answer a simple questionRang up for deposit repayment ID wasnt informed the deposit had been transferred to landlady just that the money wasnt thereAdding major stressUnprofessional'Just put a complaint in' yeah cos you have no reasonable answers