Colin and the team managed our property extremely well while we went away for 12 months. As it’s our family home and not a buy-to-let business for us, they understood the importance of our needs during our time away and for return. Unfortunately the tenant didn’t quite keep up to their end of the bargain so there was a lot of remedial work once we got back - but Colin and Ashtons went above and beyond to get everything ready for our arrival. Definitely recommend - high touch and white glove service.
A very good experience from the start. We felt very confident with the advice offered. Viewings were handled well and feedback was always timely and helpful. Now in the conveyancing process, Ryan continues to communicate with us, keeping us up to date on progress in our chain. We last moved house 27 years ago and that sale was very stressful so it’s such a lovely contrast now,, to have such a pain-free process. Thanks
We found our dream home through Ashtons Hitchin but for most of the purchase process we dealt with Rebecca at Ashtons Harpenden, who could not have been more helpful, proactive and genuinely just lovely. Because of a long chain that included one frankly very rude estate agent who tried to harass us and others, our purchase could have been an absolute nightmare. Instead, we stayed patient while Rebecca chased for updates all the way up the chain and kept things moving along wherever humanly possible. She would contact us about the latest news without being prompted, which seems like such a small thing but really mattered when you felt like you might be stuck in a chain forever and maybe no one will ever tell you if it'll ever end because you're just the buyers at the bottom of the chain, not anyone's paying clients. Instead, we definitely felt supported throughout; Rebecca was proof you can be professional and focused, but still warm and empathetic. Huge thanks to the Ashtons team, and Rebecca in particular, for making the process as painless as possible!
The team at Ashtons Harpenden were very professional during our purchase through them recently. Regardless of which member of the team we were dealing with, they were all quick to respond, polite and obliging with requests. Jonny & Lucy in particular were very efficient in helping ensure the process ran smoothly. We would certainly recommend them.
I have worked in the property world for over 25 years. Ashtons are professional, friendly, proactive, reliable and trustworthy. Best in class by a country mile.
Fantastic company who supply our luxury sales offices their marketing screens and so much more! Karen in particular who processes our orders has great customer services and our products are always delivered in a timely manner and when we're told they will be. Thank You for Mid West for providing our supplies over the years to our business :)
Just placed our first order and dealt with Ameena who has been absolutely fantastic. Ameena has been on the end of the phone and email all the way through my enquiry and order, and I highly recommend the service I have received. Thank you Ameena
Always quick to respond and delivery is next working day. Very happy with the service provided by Holly.
Great products and the team are always happy to help.
Fantastic service installing digital display boards in our stores in the South West of England. Will be using more and recommending!
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10 High Street, Harpenden, Hertfordshire, AL5 2TB, South East, UK, AL5
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