Incredibly helpful and knowledgeable, we had the added complication of relocating from the Channel Islands and Joe couldn't have been more helpful and accommodating. Would definitely recommend!

Lucy was brilliant, very knowledgable and approachable

LUCY ETTY is one of the best agents I have ever met. She is patient, attentive, and consistent. She was the only one who followed up with us and kept in touch for updates throughout over a year of searching for a new rental. Absolutely 5 stars. Sandy

Good communication, lovely and helpful staff

Absolutely great service from Lucy and Jasmine. Answering all my questions, addressing all my concerns and ensuring my move went smoothly. Thank you both !!!

I would just like to say thank you to Lucy Etty from Burns and Webber lettings Agents in Guildford for her hard work and professional manner in which she has assisted me with our property search. From the start Lucy has been proactive with getting back to me or following up with me on potential rental properties. She has listened to our requirements for a property and continually kept me up to date on what is available in the market. She is respectful and courteous and has been an absolute pleasure to deal with.

Was recommended to Burns & Webber Guildford and was not disappointed. Spoke to the Manager Leah and came away feeling optimistic and reassured about my search. All my specific requirements/ questions were professionally acknowledged and I didn’t feel rushed, which is something I cannot say about other agencies I have dealt with. Continuous updates and a genuine sense of priority.

Professional and excellent process from start to finish. Communication, both email and telephone was exceptional (not always something you experience with Agents!), and the whole team of Leah, Lucy and Rebekah made the whole experience pleasurable and stress free. Will definitely be using them again for lettings or sales and would happily recommend them to others.

My family and I would like to thank Lucy Etty and the rest of Burns and Webber Guildford team for helping us in securing our new home for the next two years. Lucy has been so lovely and proactive, constantly communicating with us throughout the entire letting process so we are properly guided and assisted. Thank you to honey, lucy and tammy for promptly responding to our questions and concerns during our move and for checking how we are settling in. Even recieved a lovely house warming gift box! Overall, we are pleased with the service. Would definitely recommend!

The agent is professional and dedicated to leading us through the process of letting or buying property. Burns and Webber is recommended as one of the property companies in Guildford