Very friendly, with fantastic communication and updates process in place, helpful and kind, in particular Lucy who was supportive from day one, definitely would recommend

out of all the agent I registered with your office was the only one that regularly called and followed up. Whilst you didn’t have any stock to show me , I cannot fault your service , you always returned messages and touched base with me. Thank you and I will definitely come back to you should I start looking again

I would just like to say thank you to Lucy Etty from Burns and Webber lettings Agents in Guildford for her hard work and professional manner in which she has assisted me with our property search. From the start Lucy has been proactive with getting back to me or following up with me on potential rental properties. She has listened to our requirements for a property and continually kept me up to date on what is available in the market. She is respectful and courteous and has been an absolute pleasure to deal with.

Simply amazing! Had a brilliant service from Leah Meredith who went over and beyond the call of duty to help me in a tricky situation prior to letting my property. Thank you Leah. Efficient, user friendly and got the job done.

Professional and excellent process from start to finish. Communication, both email and telephone was exceptional (not always something you experience with Agents!), and the whole team of Leah, Lucy and Rebekah made the whole experience pleasurable and stress free. Will definitely be using them again for lettings or sales and would happily recommend them to others.

Lucy Etty was absolutely amazing at helping me and partner find a house! She prioritised us when we needed to be and was very good at following up on how we were settling in! :)

I've had worked with several other property management companies in the past, but none compares to Burns & Webber Guilford in terms of attention, punctuality, clarity in communication and politeness, specially from Isla Ward, who was always trying to make sure everything was ok during renting process.

Used Burns and Webber to rent out a property. Isla and Leah were very proactive and professional and able to find a great tenant quickly and efficiently. Was kept up to date every step of the way from start to finish.

Isla helped us find our new home and was great throughout the process. Really lovely to deal with and very professional. Made the whole move process very easy and stress free!