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Robinson Michael & Jackson - Gravesend

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Thank you to Andy, Reexe and all the team at RMJ Gravesend for assisting with my house purchase. All went through in a good time and the was also rented via the letting team in 24 hours. I would highly recommend this company.

Reply from agent

Thank you for the review. It’s really appreciated and any referrals would be amazing. We pay £100 upon completion to you if a client you refer sells through us. Kind regards. Andy and team at RMJ Gravesend.

5.00 /5

Right from Lily Dowden Smith on viewing the property to Jo Rossiter handling the after sales. They were very helpful professionals. They updated me every step of the way. Would recommend Robinson Michael to my friends and family without a doubt.

Reply from agent

That’s great to hear that you would recommend us. We hope to hear you hear your name as we do reward referrals if any of your friends of family have a house to sell.

5.00 /5

I had a truly wonderful experience with RMJ in Gravesend. Lily Dowden Smith was exceptional when she visited my property. She put me at ease instantly and gave assurances that they would do their utmost to achieve the figure I wanted to sell. RMJ knew the figure I needed to achieve and beyond; there was no deviation from this. I want to say a massive thank you to Jo Rossiter, who was very patient throughout and offered stellar help. Thank you, RMJ Gravesend, for all the support and outstanding five-star service.

Reply from agent

Thank so very much for taking the time to send a review. Both Lily and Jo would like to send personal thanks you for you kind comments. We hope to work with you again in the future.

5.00 /5

My wife and I had been house hunting for many months unsuccessfully. This was during the stamp duty holiday and the market was crazy . We were viewing properties with all different agents but then decided to stick with Robinson , Michael & Jackson as they seemed to really get what we were looking for that was also within our budget . On our third viewing with RMJ we both agreed we'd found "the one" ! From that point onwards the Team at RMJ were really professional but also friendly so that we felt as relaxed as possible going through the bidding , acceptance and finally completion stage . Massive thanks from Mr & Mrs McDonnell.

Reply from agent

It was our pleasure and we enjoyed dealing with you from start to finish. We hope you are very happy in your new home.

5.00 /5

Reece Cox and the team were amazing. They guided me through the maze of selling during a lockdown pandemic. Reece Cox calmed me down when i needed it and explained the finer points of house sales very clearly, simply and professionally. As agents they were very responsive and kept the sale moving along. I recommend them very highly.

5.00 /5

During our property purchase Reece Cox the Branch Manager introduced us to Jo Rossiter the sales progressor. From the outset we were impressed by her excellent service, she kept us fully informed during the whole process. Thanks Jo.

Reply from agent

Dear Tony. Thank your for taking the time to send a review and to mention Jo for her service. It means a lot to us. We hope you are very happy in your new home.

5.00 /5

We needed a letting valuation letter from a local agency. For last 2 weeks, we contacted 5 different agencies including Robinson Michael&Jackson Gravesend. Even though I was in a meeting in the morning they called me, they repeatedly called us to reach. In the afternoon I received another call from Chloe to sort my request out. She actually emailed me the letter without even asking a penny which was surprising and very kind. She sorted my request out within less than a day. She even texted me on WhatsApp to make sure if we received the email or not as I could not confirm that I received the email. i honestly am so happy to meet Robinson & Jackson, I will definitely reach them when I decide to rent out my property in the future. I will surely recommend them to my friends living in the same area. I cannot finish without saying this; Chloe is a great asset for Robinson & Jackson.

5.00 /5

Simply the best estate agents in gravesend area!! Andy and his team helped us to complete our property transaction in less than 5 weeks, kept us informed at every stage, very helpful and accommodating, couldn't have asked for anything more, best service and genuinely nice people. Would recommend their services to anyone.

5.00 /5

RMJ is by far the best estate agent that I have had any dealings with. Andy was so helpful and professional. He tracked my purchase every single day and updated me promptly. I can see they are very experienced and they work for customer satisfaction. Highly recommend RMJ and I’ll always rely on their services in the future.

5.00 /5

We opted for RMJ as our first choice estate agent before we even asked for a quote based on experience 10yrs ago and from friends since... and they didn't disappoint. Other agents were salesy, they tried to be too competitive - the ones with the highest sales price or lowest commission, but that wasn't what we wanted. RMJ don't need to do, their sales speak for themselves. You'll rarely get that top price anyway! RMJ are agents that get the job done quickly ... they sell houses and they sell them well. They don't offer you the sales pitch, they don't inflate the price, they give you as it is and that was perfect for us ... we had a stamp duty holiday end date to beat. From quotation to the sale the team were there all the way, particularly Andy, Jade, Lily and Reece. Our first choice house was with RMJ and I wish we could have completed a sale and purchase with them but it wasn't to be. Instead we bought with another agent who barely communicated with us and when they did, they continuously lied to us, but RMJ were there for that too and they gave us help and advice on a sale that wasn't even theirs. Truly professional and outstanding, all round fabulous customer service. The after sales service has been faultless too. Massive thanks to Jo and Nicola. Without them pushing, we would still be waiting. They communicated all the way through and I know they kept our buyers updated too. I have not had one single piece of after sales communication from our purchase agent so know this is testament to just how thorough RMJ are. RMJ will be my first choice for selling and buying if we come to do it again and I'd recommend to everyone to do choose them too.

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Address

21A - 21B King Street, Gravesend, DA12 2EB, UK, DA12

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