It’s never easy selling a home, especially following the loss of loved ones. RMJ delivered as promised. Professional from start to finish. Dedicated progress staff. Kept very well informed at all times. Everything completed in a timely manner. Well done to Andy, Reece and the Team at RMJ Gravesend for such exceptional service.PositiveResponsiveness

I had a good experience with Robinson Jackson Gravesend Lettings department. Abbey was very responsive and answered any question we had, she was very friendly and helpful. Once we had moved in I received a follow up call from Abbey just to check in and see if everything went well and if we had any queries, so good customer service from start to finish!PositiveResponsiveness, Professionalism

Such a friendly, family-felt orientated team at Robinson Michael & Jackson, Gravesend! Andy and Ben (dream team!) helped me with my purchase as a first-time buyer, they made everything so simple, quick and easy. I was kept well informed throughout the whole process. They didn’t make me feel stupid at all with any concerns I had about the property or with my questions as it was the first time going through this process, so I didn’t know what to expect. I now know and understand the process of buying a home and it is really not as hard as I thought I was going to be! I’d been told by friends, family, colleagues etc. that buying a house is one of the most stressful things to do in life but these guys made my experience super super easy, which is hard in normal times but even harder in these uncertain COVID times. I now own my dream home that I’ve always wanted and plan to stick here for a long time, BUT if I ever find myself looking for another house my first port of call will be RMJ! Even when I went to pick up my keys from the office as a nervous excited first-time buyer (hadn’t sunken it yet that I’d bought a house), Nicola who handed over the keys to me was so lovely and mega excited for me which was really nice to see. The friendly, family-felt vibe from this team played such a major part (for me personally) in this process, because this is a huge achievement for me, and a memory that I am going to have forever of when I bought my first home and will look back on how FAB-U-LOUS the RMJ are!PositiveResponsiveness, Quality, Professionalism, Value

I purchased my first home through RMJ. The whole process was seamless up until completion. All of the staff were super friendly and supportive especially Reece who was my first point of contact in making the offer. I would highly recommend RMJ for buying or selling a property. I will be looking forward to working with them again in the near future.PositiveResponsiveness, Quality, Professionalism, Value

The team at Robinson Michael & Jackson has been amazing throughout the moving process from the viewing stage up to the last stage. Abbie, Chloe and Petra were very helpful, patient and kind. Always available quite responsive and made the whole process smooth and easy for me especially as I was relocating from a different region. I can't thank them enough.PositiveResponsiveness, Quality, Professionalism, Value

I have used Robinson Michael Jackson 4 times over the last 15 years and have always been totally satisfied with the service that I have received during the sale of my properties and the service you receive after the sale. I put my mums property up with RMJ last Jan and we have had to put up with selling it during the pandemic which came with all sorts of problems as well as my mum who is in her 70s was self isolating. But RMJ dealt with the problems with all the professionalism you could ask for putting my mum at ease. Even during the total lock down when there were no viewings, they kept in contact with us on the way forward when viewings could continue. The viewings went without a hitch and a sale was agreed. Fortunately for us our buyer was a good buyer but their buyer who RMJ did not have anything to do with was a nightmare. The estate agent they used communicating skills where not existent, their solicitor was the same. Fortunately for us Jo in the after sales team who was looking after us worked her socks off getting the sale through. she has the patients of a saint. So would I use RMJ a fifth time, absolutely, Andy Reece Jo and the team worked hard in unprecedented times and I thank them Chris KingPositiveProfessionalism

I received a very friendly and professional service from the staff at Robinson Michael Jackson. They explained the process well and gave me regular progress updates. Their expierence and knowledge of the area is excellent and I would highly recommend them to anyone wanting an agent with great marketing and negotiation techniques. They put a lot of time and effort into selling our property, so thank you to all at RMJ.PositiveProfessionalism

Jo was an exceptional help during this process, really helping to guide me through buying my first home. She was in frequent, contact, kept her sense of humour, and always made a real effort to make sure I understood what was happening at every stage. I would highly recommend Robinson Michael & Jackson, and Jo in particular.PositiveResponsiveness, Quality, Professionalism, Value

I dealt with Reece (Sales) and Chloe (Lettings) along with some of the team at the Gravesend office. I was in a rather peculiar situation and couldn’t quite make up my mind about some things. Reece and Chloe were both very sensitive, thoughtful, kind and selfless in their assessment and helped me (probably without realising it), come to a decision that I feel is the best for me and my family at this point. When I went on to let my property with Chloe, I felt listened to and Chloe really exceeded my expectations on all fronts - communication, speed of transaction, flexibility, etc. Eight (8) viewings, all 8 made very decent offers and let agreed - all within 48 hours of property listing. It’s my first time with RMJ, it definitely won’t be my last and I must say that I am really impressed! Keep up the great work! MagaretPositiveResponsiveness, Quality, Professionalism, Value

The whole team were very efficient and we always felt that they were moving things along for us as quickly as possible. They also really assisted us in chasing our vendor's solicitor too when we experienced worrying delays. We constantly felt reassured and in a safe pair of hands. They always listened to any concerns we had and acted on them as soon as possible. We would highly recommend RMJ!PositiveResponsiveness, Professionalism