Joanne has worked tirelessly to get the house purchase through, even despite a long and sometimes difficult chain! She has been proactive and made hundreds of phone calls to get things moving and we are so grateful for her hard work. We would heartily recommend Burns and Webber for the professional service they give, which often goes above and beyond the call of duty.PositiveResponsiveness, Quality, Professionalism

We are experienced landlords and purchased a new property in Godalming through Burns & Webber at the beginning of this year. We were very impressed with the service we received from Joanne Fox at B&W in Godalming. We usually use a different agent for our lettings but due to our experience with Joanne we wanted to use Burns & Webber to find us a tenant for the flat. This was dealt with by their Guildford branch. The service we received was brilliant, the rate was competitive, and we were very impressed by everyone at the Guildford branch as well (Amy, Laura and Rebekah). We intend to move our business to Burns & Webber as tenancies expire and will use them for all future business in the area.PositiveResponsiveness, Quality, Professionalism, Value

We bought our house through Burns & Webber - Joanne made the process so much easier by keeping on top of the progress within our chain, chasing other agents who were difficult to get hold of on our behalf, and generally being organised and on top of everything! Thank you so much. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Joanne and Charlie did an absolutely amazing job. The house went on sale quickly, with viewings the next day and sold two days later! I have bought and sold with Joanne and she is professional to a tee. Not only that but she was empathetic to my situation and always maintained a good sense of humour which is exactly what I needed. When it came to selling the house I knew I wanted to work with her again so the choice was easy.PositiveResponsiveness, Quality, Professionalism, Value

Exceptional service from Burns and Webber! They communicate very well and pass on feedback very quickly. Made selling our house surprisingly straightforward. I would definitely use them in the future and recommend them to anyone moving home. Thank you so much!PositiveResponsiveness, Quality, Professionalism

I recently bought a property through Burns & Webber and found them to be professional and competent. I would particularly like to thank Karl Hagan (Senior Negotiator) who worked diligently throughout the transaction to make the process as smooth as possible, despite there being a few obstacles which were in no way connected or caused by Burns & Webber. Karl also exceeded our expectations when he went "Above & Beyond" the call of duty after our exchange and completion couldn't happen on the same day as planned (again, no fault of Burns & Webber) We were left with a lorry full of furniture to unload in the pouring rain, but Karl didn't hesitate in lending a much needed hand, despite getting soaked in the process!! An absolute star! Burns & Webber were not only professional but human too, a winning combination who I'd be happy to recommend.PositiveProfessionalism

We recently bought our property through B&W and we happily surprised at the value we felt from them. Buying and not selling, the agents were working for their clients primarily, however, we felt important , heard and understood. Karl was the agent representing the sellers, he was very responsive, quick to work for us in gaining any information we needed and working through this very tricky time worked hard to reach objectives for us. Karl is personable, friendly, professional but most importantly, to us, he had a sense of humour and worked as hard for us in getting us moved as he did for the sellers in securing a sale right for them. I'd highly recommend Burns and Webber Godalming to anyone. Congrats on a job well done.PositiveResponsiveness, Quality, Professionalism

Joanne has done an amazing job of selling my house, in the midst of challenging buyers and COVID she went above and beyond the call of duty to take the sale on (from another agent), arrange loads of viewings and secure offers. Just as importantly, her experience enabled her to successfully navigate the tricky negotiations and manage all parties to successful conclusion. Always well-backed by Charlie and the rest of the team, I'd happily use Burns & Webber again and fully recommend them.PositiveResponsiveness, Quality, Professionalism, Value

From the moment Charlie visited our house for a valuation we were impressed by Burns and Webber Godalming office. Their local knowledge is second to none and the whole team visited the house before it went on the market so they could talk about it to prospective buyers from a position of knowledge. Most impressive of all, was the fact that no matter who in the office you spoke to they knew what was going on and gave you a speedy response. Karl did a fantastic job of chasing solicitors and the buyer whenever there was an issue. All a great achievement during one of the busiest periods ever for estate agents. The house was sold quickly and the sale was remarkably stress free.PositiveResponsiveness, Quality, Professionalism, Value

We recently purchased a property through Burns & Webber and couldn't be happier with the service Karl provided. We unfortunately had an unresponsive buyer's solicitor, and Karl went out of his way to ensure that everything went smoothly for us, despite this not being his job! I am convinced that we wouldn't have moved it is wasn't for all the help Burns & Webber offered and the time they spent making sure that our purchase went through. A week after moving we are very happy in our new place, and would like to thank Burns & Webber for making it happen - highly recommended!PositiveResponsiveness, Quality, Professionalism