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Martin & Co Glasgow West End

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Have so far had a good experience with Martin&Co, they have been helpful and approachable in dealing with any issues that we have had as tennants, kept up communication and always been friendly

4.00 /5

I have 2 properties which I let through Martin & Co. I have always found them professional, polite and quick to respond to any enquiries.

3.00 /5

Small estate agency, like many others, staff were very nice though .

Reply from agent

Hi Mary, Thank you for your review and positive comments about our amazing staff. We don't have your name in our system but you're welcome to contact our office in the West End should you require some assistance. Kind regards, Martin & Co West End.

3.00 /5

I did not have the best experience with the agency regarding mostly communication issues. The most important incident was when someone went into the flat for inspection without notify us at all. The other issue was with their paperwork at the beginning of the tenancy agreement as they didn't provide a list of the inventory or a detailed report of the situation of the flat. If I hadn't asked about the inventory, they wouldn't have mentioned it at all. I had to take photos of all the things of the apartment to send these to them. Poorly organised. They had the wrong date on the contract although they sorted it out quickly as far as I remember. I renew my contract after the first one ended and they couldn't accommodate a shorted tenancy agreement other than 9 months, although, I was there for 9 months already. As far as I know most of the agencies provide a rolling renewal of the contract each month when the initial contract finishes but I did not had this flexibility. In addition to that, you have to pay the advertisement expenses of around £200 in order to be able to terminate the contract earlier, while all the other agencies at the moment they only require a month notice to terminate any contract. On the good things, in every issue that I had they would send me someone to fix or they would advice on what should be done. I was speaking with some more helpful people during the last months of my contract in comparison to the beginning. Generally, it was a really moderate experience.

3.00 /5

I did not have the best experience with the agency regarding mostly communication issues. The most important incident was when someone went into the flat for inspection without notify us at all. The other issue was with their paperwork at the beginning of the tenancy agreement as they didn't provide a list of the inventory or a detailed report of the situation of the flat. If I hadn't asked about the inventory, they wouldn't have mentioned it at all. I had to take photos of all the things of the apartment to send these to them. Poorly organised. They had the wrong date on the contract although they sorted it out quickly as far as I remember. I renew my contract after the first one ended and they couldn't accommodate a shorted tenancy agreement other than 9 months, although, I was there for 9 months already. As far as I know most of the agencies provide a rolling renewal of the contract each month when the initial contract finishes but I did not had this flexibility. In addition to that, you have to pay the advertisement expenses of around £200 in order to be able to terminate the contract earlier, while all the other agencies at the moment they only require a month notice to terminate any contract. On the good things, in every issue that I had they would send me someone to fix or they would advice on what should be done. I was speaking with some more helpful people during the last months of my contract in comparison to the beginning. Generally, it was a really moderate experience.

2.00 /5
Reply from agent

Hi Ayaz, We’re really sorry that you’ve felt the need to leave a bad review, Unfortunately we cannot find any record of you being a client of Martin & Co. West End - Please contact our office we will try and assist you. We take great pride in the service we provide and would be more than happy to discuss any query you may have. Kind regards, Martin and Co. West End

2.00 /5

Think this must be the worst Letting Agency I Glasgow, if not the whole UK! Promises renaged on! Don't listen to your concerns! Don't contact the landlord when they say they will! Are very dismissive when you call! As soon as another property is found.... I'm off!

Reply from agent

Hi Susie, unfortunately we don't have any record of you being a tenant with Martin and Co, West End. If you could please get in touch with us then we can re-direct your complaint to the appropriate office. Kind regards, Martin and Co, West End.

1.00 /5

Had the worst experience with this agency. Staff are dismissive, tage ages to respond, did not properly deal with any of our concerns and seemed pretty apathetic. So glad we are with another agency now. Would avoid at all costs!

Reply from agent

Hi Riya, Your tenancy ended on June 2022, I checked with my team, they informed there is no any outstanding issue regarding your tenancy, I am surprised to see your negative review after two years. We are very sorry that your expectations were not met. We value all feedback as we constantly strive to improve our level of service If you wish to discuss the matter further please don’t hesitate to contact me at. Kind regards

1.00 /5

Absolutely worst people setting in this firm. Especially Huzaifa Tariq, who book viewing then make excuses that weather is not suitable etc. He should resign this job.

Reply from agent

I’m sorry to hear that this has happened, We informed you about the problem and booked your appointment for next available day, I can assure you that we do our best to avoid changing diary, but some time due to unseen circumstances we have to make changes on diary. I am sorry for any inconvenience caused due to this. kind regards Muhmmad Nawaz

Contact details
Sales Phone:

0141 352 9988

Lettings Phone:

0141 352 9988

Opening hours

Unknown

Address

172 Woodlands Road, Glasgow, Scotland, G3 6LL, Scotland, UK

We specialise in property sales, lettings and property management across Glasgow West End and surroundings suburbs- providing expert advice and guidance across all areas of the property market. Muhammed Nawaz Managing Director of Glasgow West End is passionate about the property market, and works together with his dedicated and expert team to deliver the highest level of customer service. Glasgow is an exciting place to live with a vast array of attractions throughout the city and surrounding areas. Here are Martin & Co Glasgow West End, we have a fantastic choice of properties available for sale and rent and our expert knowledge of the local area and property industry, ensures you receive the support and advice you need. Whether you have a property to sell or you are looking for a house to rent in or around the West End or you would like a valuation, please do get in touch with a member of the team.

Our team

Muhammad Nawaz

Managing Director

Iwona Zmidzinska

Property Manager

Namrah AK

Huzaifa Tariq

Lynda Osude

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
rightmove
Zoopla

No marketing information available

No awards information available

No marketing information available

No awards information available