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Robert Watts - Five Lane Ends

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I feel like from the moment my property went on the market I was forgotten about. It's not the most amazing property but 4 viewings in 6 months is very poor especially when other properties the same are being sold around it. I don't feel like anyone in the office is even interested and I've ended up finding my own buyer which is good because they have done nothing to earn their fee.

Reply from agent

We are sorry to hear this and obviously this was not our intention. If we don't sell we don't receive a fee so it's in everyone's interest. Is there anything else we can do at this stage?

1.00 /5

Shockingly bad customer care, terrible communication and liaison skills, as soon as the paperwork is signed you seem to be left in the dark chasing up information and not being told when the other buyers drop out !! I Would never use watts again very disappointed I had people knocking at my door saying that watts never got back to them about a viewing!!! And they take a percentage for this disgusting service!!

Reply from agent

We are sorry you felt so disappointed to post this review. It is very frustrating when things do not go according to plan but we will look into this and come back to you shortly.

1.00 /5

An Incredibly disgraceful experience obtained from this office, largely due to the lack of commitment and continuous misleading information shown by the colleagues. Lacked basic manners and respect towards customers, and specifically preferential treatment shown to other customers with no good excuse, which probably suggests discrimination. Extremely bad service, should be ashamed.

1.00 /5

An Incredibly disgraceful experience obtained from this office, largely due to the lack of commitment and continuous misleading information shown by the colleagues. Lacked basic manners and respect towards customers, and specifically preferential treatment shown to other customers with no good excuse, which probably suggests discrimination. Extremely bad service, should be ashamed.

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21 Highfield Road, Five Lane Ends, BD2 2AU, UK, BD2

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