Buying my first home was a big step, and I’m so grateful to Townsends—especially Jodie C.—for making it a smooth and positive experience. From my initial enquiry, Jodie was quick to respond and attentive to the process. She helped me navigate leasehold blockers, guided me through home insurance, and was transparent about the property’s condition. She also supported me through final steps like account transfers. Her calm and helpful nature made all the difference. Highly recommended.