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Northwood - Exeter

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
07.12.2017
"We would like to thank Mark..."

We would like to thank Mark for the professional service he provided with the sale of our house in Cullompton. He went above and beyond to help us out with the sale and made sure that any problems was resolved quickly. We have no problem with recommending your agents to anyone who wants to sale their house. Please can you let Mark know that we really appreciated his help.

review by Mr 07.12.2017
5.00 /5
09.07.2017
"I could not praise Northwood..."

I could not praise Northwood enough in particular Will Pring who we mainly dealt with, they have gone above and beyond looking after us during our tenancy! Everyone at Northwood were extremely friendly and easy to talk to, All problems were resolved fast and efficiently. Due to unforeseen circumstances we had to leave the property quite quickly and they really did help us as much as they could and for that we are extremely grateful! 10/10 definitely will use again.

review by Liam 09.07.2017
5.00 /5
06.07.2017
"While renting a property in..."

While renting a property in Exeter, we have mainly had the pleasure of dealing with Will Pring, who has been incredible helpful over this year. He is friendly yet professional, reliable and punctual, and has dealt with any queries we have had imminently (even once popping straight in on his way home!). He has made the whole process of renting very smooth and easy - the next letting agency has definitely got something to live up to!

5.00 /5
23.05.2017
"Mark at Northwood Exeter has..."

Mark at Northwood Exeter has been a godsend to us over the last couple of months. As first time buyers we had no idea what we were doing and Mark went above and beyond to help us with anything we needed, including bending over backwards to view our now new home. Always helpful and approachable. We couldn't have done it without you! As with the other staff we had contact with we always found to be extremely helpful. Keep up the good work guys!

5.00 /5
06.04.2017
"Recently completed on our..."

Recently completed on our commercial property. There had been some complications, but throughout Northwood conducted the sale diligently and doggedly and kept us informed throughout. Well done to the negotiators.

review by Anon 06.04.2017
4.00 /5

Friendly, personable and professional. Great estate agent!

2.00 /5

Terrible service, terrible communication. Useless. We have been waiting over a month and a half for the agents to deal with issues with our student house. I have emailed, called and spoken to at least 3 different members of staff who promised they'd "get it sorted right away"! Still waiting. I've contacted them at least once a week for 6 weeks. Communication about work on the house is shocking, and actually getting work done, impossible. We will not be renting through Northwood again.

2.00 /5

Our first time for selling a house. Everything was done in a rush. Had to pull them up on the photos they did for us, and then the spelling mistakes in the literature. Our house wasn't the most tidiest, though in a good location. It was a stressful event from start to finish. I would use an internet based agent in the future at a much less fee.

1.00 /5

Awful. Not recomend.

1.00 /5
Reply from agent

Dear Bev, Thank you for taking the time to leave us a review. We're sorry to see that you gave us a 1-star rating. However, we’re not sure who you are, as we don’t seem to have a record of working with you. We’d love to understand your experience so we can address any concerns you may have. Please feel free to reach out to us directly at 01392 435130 or Exeter@Northwooduk.com so we can discuss this further. We appreciate all feedback and would be happy to help if there’s anything we can do. Best wishes, The Northwood Exeter Team

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5 Southernhay West, Exeter, EX1 1JG, UK

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Exeter Office

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