People helpful.

People helpful.

A busy and professional estate agent very active in Ely.

Property that has for sale board not on website

Very poor experience of dealing with Cheffins. Although having done nothing wrong there was a total lack of interest in us as a buyer from the initial viewings to the sale. The only exception was Neave who was excellent in progressing the purchase.

Could not find bungalow we were looking at. Only interested for price.

As long term tenants in a Cheffins managed property we were always happy with the service. However, their communication and service once the tenancy ended has been frustrating and stressful. Overpayment of rent and return of deposit - both of which have been acknowledged and approved - hard to get a sensible answer out of anyone. First it was "we've lost the paperwork" and then it was out of office responses from the people I'd been dealing with - having to find someone new and start the story all over again twice. 16 days after moving out we still haven't seen the return of our money.