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Umega Lettings - Edinburgh

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Umega Lettings - Edinburgh

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

Had a really great experience with Matthew. From the moment we met, he was warm, welcoming, and genuinely friendly. He took the time to get to know us, asking what we were looking for and what was important to us when finding a home, which …

review by Ellen Ross

Reply from agent

Ellen, really glad Matthew made the viewing feel so personal, taking the time to understand what you were actually looking for really does make all the difference. We'll pass this on, and thank you for the 5 stars!

5.00 /5

After a bad experience with another letting agency, it was refreshing to choose UMEGA. I would like to thank the letting and estate agency team, the coordinator team, and the negotiator team— in particular Rachel, for guiding me through the …

review by S F

Reply from agent

Really glad we could restore your faith after a difficult experience elsewhere, and that Rachel and the wider team made the onboarding process feel so smooth and trustworthy. We'll make sure Rachel sees this, and thank you for the 5 stars!

5.00 /5

Sam was incredibly helpful throughout the whole letting process. He was always quick to respond to emails and calls, kept us updated at every …

review by Harry Turner

Reply from agent

Thank you Harry for the lovely review. We're pleased to hear Sam kept you updated throughout and made what could have been a stressful process feel much easier. We'll pass on your feedback to her, and thank you for the 5 stars!

5.00 /5

I had a very positive experience with Umega during my recent relocation to Edinburgh. As an international applicant moving from the United States, the rental process involved a number of additional steps, and Sam McHardy was consistently …

review by Saptarshi Chakraborty

Reply from agent

Thank you Saptarshi for the great review and the 5 stars! We're pleased to hear Sam made the international relocation process so much smoother, with clear communication at every stage.

5.00 /5

We had a really positive experience securing our flat through Umega, with Krystian handling our application. He was responsive, efficient and kept us well informed throughout the process. Krystian also handled our inventory requests …

review by Gabriel

Reply from agent

Gabriel, great to hear Krystian kept everything moving smoothly from application through to inventory, we'll make sure he sees this. Thank you for the 5 stars!

5.00 /5

Umega Letting has provided a wonderful service and I highly recommend them! Rachel, Rowan and Martha have been efficient, expedient, responsive and incredibly helpful every step of the way. From helping to collect the keys to my flat, to …

review by Christian Bencke

Reply from agent

Christian, what a result, a tenant found within one day of going live is brilliant! Great to hear Rachel, Rowan and Martha made the whole process so seamless from keys to certificates. We'll make sure they all see this, and thank you for the 5 stars!

5.00 /5

I am really happy with the service from Millie with the flat I currently rent. Communication is very clear and responsive. Required checks and tests on the flat are done regularly. Whenever I've had issues with the flat, she's been …

review by Pei-Shan Yu

Reply from agent

Pei-Shan, really glad Millie's proactive approach and quick follow-up on repairs has made such a difference to day-to-day life in your flat. We'll pass this on, and thank you for the 5 stars!

5.00 /5

They have been extremely helpful and answered all of our questions promptly. Mariana in particular was a delight, happy to assist in any way she could and definitely made the process easier for both me and my partner.

review by Francesca Rezzesi