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Umega Lettings - Edinburgh

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The communication with our property manager Millie Forrest is excellent. She & her team are truly taking care of our flat ​​​.

Reply from agent

Thank you for the five stars, Johanna. We’re really pleased to hear you’ve had such a positive experience with Millie and the team, and that communication has been clear throughout. It’s great to know you feel your property is being well looked after. We’ll be sure to pass on your feedback.

5.00 /5

Nikole has absolutely outstanding knowledge of property throughout Edinburgh. She made the process super straightforward and her communication was second to none. I am now happy in my new home.

Reply from agent

Thank you for such a lovely review, Laura. We’re delighted to hear Nikole’s knowledge and communication helped make the process feel straightforward from start to finish. It’s great to know you’re happy in your new home. Thank you again for taking the time to share your experience.

5.00 /5

Thank you to Ronan for his professionalism and help throughout our viewing, paperwork and overall communication! Virginia & Aggie

Reply from agent

Thank you for the five stars, Virginia. We’re pleased to hear Ronan supported you so well throughout your viewing and paperwork, and that communication felt clear along the way. We’ll be sure to pass on your kind feedback.

5.00 /5

I've found my whole dealing with Umega very positive since the beginning of my tenancy in January. Having had my first inspection yesterday, carried out with Susan Bennet, I can honestly say it was the most stress free, comfortable inspection I've ever had. Susan was professional, polite and very easy to talk to being so down to earth. Susan really respected my home and was super lovely to my dog, he could have had her in all day with all the attention she was giving him which I really appreciated. Susan has just recently been assigned to myself and her communication has been tremendous, which makes me feel much ease moving forward. I absolutely feel Susan goes the extra mile within her role as Portfolio Manager and genuinely cares, I definitely feel like I am in good hands. Thanks to Susan and all the team, I appreciate all your efforts and hard work.

Reply from agent

Thank you for such a detailed and thoughtful review, Shannon. We’re delighted to hear your experience has been so positive from the start of your tenancy, and that your inspection felt comfortable and well handled. Susan will be especially pleased to hear your kind words, it’s great to know her approach has helped you feel at ease and well supported. We’ll be sure to share your feedback with her and the wider team. Thank you again for taking the time to share your experience.

5.00 /5

Umega are great to work with! We were looking for a short tenancy whilst away from our property and Umega were up for the challenge. In particular it was a pleasure to have Theresa looking after our place, her clear communication and positivity gave us peace of mind throughout. We were also so impressed with how professional Ronan made the property look for viewings.

Reply from agent

Thank you for such a thoughtful review, Rory. We’re delighted to hear we could support you with your short tenancy and that everything felt smooth and well managed. Theresa will be so pleased to hear her communication gave you peace of mind, and we’ll be sure to share your feedback with Ronan as well. Thank you again for taking the time to share your experience.

5.00 /5

Nikole at Umega provided an excellent level of service throughout the sale of our flat. She was professional, approachable, and kept us consistently informed at every stage, responding to queries promptly and clearly. She also went above and beyond by taking delivery of a housewarming gift on our behalf and ensuring it was passed to the new purchasers, which was a thoughtful and much appreciated gesture. Overall, Nikole made the process smooth and significantly less stressful. We would highly recommend her services.

Reply from agent

Thank you for such a detailed and generous review, Emma. We’re delighted to hear Nikole supported you so well throughout the sale and kept everything clear and well communicated at each stage. We’ll be sure to pass on your kind feedback, and thank you again for recommending her.

5.00 /5

I highly recommend Umega and have thoroughly enjoyed my experience with them. The entire team has been incredibly helpful, informative, and have made the process feel so straightforward, easy, and enjoyable. Special shoutout to Ronan who was super helpful and answered all my questions and kept me up to date throughout the process!

Reply from agent

Thank you for your kind recommendation, Emma. We’re pleased to hear the process felt straightforward and well organised, and that the team kept everything clear and easy throughout. Ronan will be so pleased to hear your feedback. Thank you again for taking the time to share your experience.

5.00 /5

Nikole was very helpful and efficient in sorting tenancy info and explaining the move in process clearly.

5.00 /5

It was been a fantastic experience with the Umega team and Chris

Reply from agent

Thank you for the five stars, Lorraine. We’re really pleased to hear you had such a positive experience with Chris and the team. We appreciate you taking the time to leave a review.

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Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL, UK, EH3

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