Fantastic service switching from managing my properties myself to Umega. Suzie has been super efficient at getting jobs done and the communication has been excellent!
Everyone that was in contact with me to secure this property was so helpful! Sarah (the property manager) made it a smooth process and was very responsive and Francesca was a great help in giving us clear details on the letting agreement.
Renting from Umega has been a great experience. Their staff, especially my Portofolio Manager Claire Lithgow, are always professional, and prompt to reply and address any queries.
Been a tenant for a year so far and had great experience. All the maintenance needs were attended to quickly and efficiently. Thanks to portfolio manager Shona for great communication and help.
Georgia has been so helpful as my housing manager! Fantastic service and lovely person. I can always call when I have a concern or need to discuss. Thanks for all your help :).
Umega estate agents did a great marketing job selling our flat and kept us updated every step of the way. Daniel was particularly helpful and diligent
Courtney has been lovely! Our downstairs neighbour had a leak coming from our shower. The moment Courtney took on the job, the issue was dealt with speedily. She was genuine in her approach and did everything possible to resolve the situation as soon as possible.
Krystian and Becca at Umega have been very helpful in helping secure the rental of a 4 bedroomed flat in Edinburgh. The process from viewing, performing checks and organising the tenancy agreement has been straight forward and both have dealt with all my queries quickly and professionally – thank you!
Umega has truly earned my 5-star rating, and I owe a large part of that to the exceptional service I received from Ioni Ashford-Oelen. When I reached out to Umega letting Agency with concerns about my living situation as a Univeristy student, Ioni's prompt and reassuring responses were like a lifeline, instantly relieving my stress. Her compassionate approach in addressing my inquiries and anxieties made me feel heard and supported every step of the way. Ioni's proactive communication was invaluable, keeping me updated on the tenancy swap process that was carried out and ensuring I was never left in the dark. Thanks to her dedication, patience and professionalism, what could have been a daunting ordeal turned out to be a surprisingly smooth transition. I am immensely grateful to Ioni for her unwavering support and for going above and beyond to make sure everything went smoothly. Umega is very fortunate to have someone as dedicated and capable as her on their team.
Grant is an outstanding property manager! His dedication to arranging and diligently following up on repairs in a timely manner truly sets him apart. With Grant at the helm, our property maintenance concerns were addressed swiftly and efficiently. Kudos to Grant for his exceptional service!
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Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL, UK, EH3