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ELC Sales & Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Great service from the team at Edinburgh Letting centre. The staff are very helpful and I was specifically helped by Alex. If I ever have an issue, I can count on him. I wouldn't hesitate to recommend the ELC to friends and family.

Reply from agent

Hello Thomas, Thank you so much for this comment. It encourages us to continue in this direction. Have a good day ! Edinburgh Letting Centre

5.00 /5

I have been in the process of trying to find a property to rent in Edinburgh and Alex from ELC has been both friendly and efficient in helping me do so. Very professional service and quick to respond to any questions making the entire process very straight forward. Extremely pleased with the service provided.

Reply from agent

Ben, Thank you for your comment ! We're proud to know that you are satisfied about your experience. Have a good day, The Edinburgh Letting Centre team

5.00 /5

Great experience so far as tenants in a property managed by ELC. Alex in particular is really responsive via email, and has managed to help sort through a sticky situation with our building's factors, as well as sort out a leaky bathroom basin and a broken washing machine a few days out from Christmas. ELC's repair request system is also really well done and works flawlessly. Overall, really impressed so far, especially compared to the last couple agents we've had in the same property. From a tenant perspective, top-notch!

Reply from agent

Hi Fraser, Thank you for taking the time to post a review! We are happy to know that you are satisfied with the service you have received and will ensure this standard is met throughout the duration of your tenancy. Have a great Christmas! Alex ELC

5.00 /5

Highly recommend using ELC as they were very professional, responsive and helpful with all of my queries. Have been a tenant with them for over a year now and only have positive things to say! Alex was especially helpful with the moving in process.

Reply from agent

Hello Alex, Thank you for taking the time to post your review. Have a good day, Alex

5.00 /5

My husband and I have been struggling to find a property since we are new in the country. We have been to a lot of agency but they will not accommodate us because we don’t have previous let reference, even though we can afford to pay for the rent and can provide a guarantor. It was stressful on our part because we are new and how can we provide them a previous let reference if we just came to the country with no let experience?! Good thing! We came a cross to this beautiful property managed by ELC. Tom who is very kind and extremely helpful and to add he is responsive every step of the way. He is the reason why we are not homeless. Kidding aside. We were thankful to him because he expedited our application and was able to secure the flat in just a week so we could move in immediately because staying in a hotel is so expensive. So from tenant’s perspective, I must say ELC is the best letting agent anyone could have and agent Tom will give you 5* luxury experience and treatment. Any issues was dealt with very promptly. Forever thankful!

Reply from agent

Hello Daisy, I'm glad you and your husband are satisfied with your flat. I'm happy to hear that all went well in the end. Thank you very much for the compliments! I hope you will enjoy your time in Edinburgh! - Tom

5.00 /5

I had a really good experience getting my own flat with the Edinburgh letting centre, Tom was a really good help with everything

Reply from agent

Hello Lennon, We are delighted to know you're so satisfied !

5.00 /5

Great letting agents. Super helpful and always quick to help with maintenance issues. Shaan thanks for all your work.

Reply from agent

Hello, Such a compliment ! We are proud to know you are a delighted customer and the entire Edinburgh Letting Centre team thanks you! Shaan of customer service

5.00 /5

ELC are great. The team is friendly. I like the system they have in place for repairs. It is easy to report any required repairs and people come in to fix them pretty much the next day.

Reply from agent

Hello Giorgi, We're really happy that you enjoyed your experience ! We'll send your feedback to the entire Edinburgh Letting Centre team. Thanks very much !

5.00 /5

Really great company to work with, professional and helpful staff. Fast response in reporting any damages or issues as well as an easy process of moving in/out of our flat. My flatmate and I also appreciated how patient and understanding our primary agent Alex was (and the others!) due to us being students. Would recommend.

Reply from agent

Hello Rachel, Thank you for your comments. We are happy to be able to satisfy your needs! Best Wishes, ELC

5.00 /5

Thanks very much Jamie for all your help. You were fantastic

Reply from agent

Hello, We are delighted to know you're so satisfied. We thank you very much for these compliments !

Contact details
Sales Phone:

0131 662 1840

Lettings Phone:

0131 662 1840

Opening hours
Monday-Friday: 09:00 - 17:00
Address

162 Bruntsfield Place, Edinburgh, EH10 4ER, UK, EH10

We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about – most of our landlords have been referred to us by other satisfied landlords.

Our team

Fraser Jamieson

Rowan Wilkie

Association of Residential Letting Agents
Zoopla
Primelocation

No marketing information available

No marketing information available