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Northwood - Eastbourne

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Luna has been very helpful with two recent minor concerns. I am happy with the high level of customer service, courteousness, prompt responses and follow ups.

Reply from agent

Dear Deidre, We are thrilled to hear that Luna was able to assist you promptly and courteously with your concerns. Your satisfaction is our top priority, and it’s wonderful to know we've met your expectations for high-level customer service. Thank you for taking the time to share your positive experience, and we look forward to continuing to support you in any way we can

5.00 /5

Thanks to Leah at Northwood for a good experience around conducting and reporting back on a property inspection and for being helpful and efficient with the follow up.

Reply from agent

Dear Clarke Property, Thank you so much for your wonderful review and for awarding us a five-star rating! We're thrilled that you had a good experience with Leah during the feedback on your recent property inspection. At Northwood, we always strive to provide helpful and efficient service. We greatly appreciate your feedback and look forward to assisting you again in the future.

5.00 /5

I’ve been very happy with Northwood. They always pick up quickly on queries with respect to my property and manage them well.

Reply from agent

Dear Clive, Thank you immensely for your 5-star review. We're thrilled to hear of your satisfaction with our responsive service and management of your property. Providing a seamless experience is our top priority, and your feedback reaffirms our commitment to excellence. We look forward to continuing to meet your expectations.

5.00 /5

Exceptional professional service with quality and care. Helpful in assisting and reassuring with queries and resolving maintenance issues. From being the first point of contact, to organising and making the arrangements on behalf of tenants and landlords/landladys with regular updates and genuine aftercare following up. 2025

Reply from agent

Thank you Miss Foley for taking the time to review Northwood Eastbourne. Your 5-star review is appreciated.

5.00 /5

Leah has been very quick to communicate and act on all aspects of property maintenance, which helps landlords and tenants

Reply from agent

Thank you, Frazer, so much for your k5-star review! We're delighted to hear that Leah's prompt communication and action have been beneficial to you. We pride ourselves on supporting both landlords and tenants efficiently, and it's wonderful to have that recognised. Looking forward to continuing our great service for you.

5.00 /5

We have rented out through Northwood for many years very happily and when recently we decided to sell our property, Clare G was very helpful in helping our long term tenant find a new rental, and Phil B has gone over and above the extra mile in sorting out keys, meters, contractors to refurbish the flat and sort out things needing doing. We would certainly recommend the whole team, they've been great.

Reply from agent

Thank you Tricia for your 5-star review. We're truly grateful for your kind words and your longstanding trust in Northwood. Clare, Phil, and the entire team are delighted to have supported you through each step, ensuring a seamless experience. Thank you for your high recommendation—it's our pleasure to serve clients like you!

5.00 /5
02.03.2025
Helpful and

Leah and Phillip have been very helpful in sorting out some boiler issues at the house we rent out in the UK, which is essential us as we live abroad.

5.00 /5
02.03.2025
"Helpful and..."

Leah and Phillip have been very helpful in sorting out some boiler issues at the house we rent out in the UK, which is essential us as we live abroad.

5.00 /5

Andrew and Phil went above and beyond to ensure we were fully supported when selling properties. We cannot recommend them enough

Reply from agent

Thank you, Millie, for your glowing review. We're thrilled to hear that Andrew and Phil provided exceptional support during your property sales. Your recommendation means the world to us, and we look forward to continuing to exceed your expectations.

5.00 /5

We recently moved into a new home with the help of Northwood Agency, and we couldn't be happier with the service we received, especially from Clare Grimason at their Eastbourne branch. Clare was an absolute pleasure to work with, providing exceptional support throughout the entire moving process. Her responsiveness to our queries and concerns was impressive - we never had to wait long for a reply, and she always addressed any issues promptly. Her professionalism and friendly demeanor made us feel confident in our decision to choose Northwood Agency. We're thrilled with the outcome and would definitely recommend Northwood Agency to anyone looking for a reputable and reliable letting agency. Thank you, Clare, and the entire Northwood team, for making our moving experience so smooth and stress-free!

Reply from agent

Thank you so much for your amazing feedback! We’re thrilled to hear about your positive experience with Northwood and especially with Clare Grimason at our Eastbourne branch. Clare takes great pride in providing exceptional service, and it’s wonderful to know her responsiveness, professionalism, and friendly approach made such a difference during your move. We’re delighted that we could help make the process smooth and stress-free for you, and your kind words mean the world to our team. Thank you for choosing Northwood, and for recommending us. If you ever need assistance in the future, we’d be more than happy to help. Wishing you all the best in your new home!

Contact details
Sales Phone:

01323 744544

Lettings Phone:

01323 744544

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 13:00
Address

81-83 South Street, Eastbourne, BN21 4LR, UK

Welcome to Northwood Eastbourne Estate and Lettings Agency, the place to go for hassle-free renting, buying, or selling. If you’re a prospective landlord, vendor, tenant, or purchaser looking for a team of local experts who care, look no further! Our office in Eastbourne offers the unique Guaranteed Rent scheme for landlords looking for a true “let it and forget it” service. We also offer a range of options for landlords including, Tenant Find, Rent Collection, Fully Managed as well as our distinctive Guaranteed Rent scheme. If you have a property in Eastbourne and surrounding areas within the East Sussex area, contact us today. If you are looking to sell we listen and work with you to choose the right selling package that will get you the best possible price, in the fastest possible time, and in the most efficient and stress-free manner, all at very competitive rates. We offer packages that include professional photographs, floor plans, and video tours alongside continuous marketing through several internet portals, including Rightmove, to enhance your property particulars. With our teams’ knowledge of Eastbourne and surrounding areas within East Sussex, we aim to provide you with a level of service that outweighs our competition. To arrange a free, no-obligation market appraisal without the hard sell, contact our team of estate agents in Eastbourne. We are proud to have Client Money Protection in place which is administered by Propertymark. We are a member of the redress scheme administered by the Property Ombudsman.

Our team

Eastbourne Office

National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available