A definite 5 stars to the team at JW Wood, Durham. Particularly Helen and Gill who made the experience of buying our first home such an enjoyable and stress-free time. Not to mention how quick the sale was in the current climate! Would definitely recommend.PositiveResponsiveness, Quality, Professionalism

We sold out house through JW Wood having been on the market with another agent with no success. Once the house with with JW Wood the difference was night and day, regular updates, honest communication, massive increase in the number of people through the door. Once the sale was agreed their continued help and guidance through the sale process was great and really made things smooth. We would like to thank the whole team for their help throughout the whole process, from Geoff who did the valuation, Anne, Elaine and Helen who worked tirelessly to get people to view the house and secure the offer and Gillian who worked on the after sales and helped get it over the line. Thank you again.PositiveResponsiveness, Quality, Professionalism

I have recently sold my late mothers property through JW Wood in Durham and really cannot recommend them highly enough. From the very beginning Geoff Graham (probably the best estate agent in the world ever!!) was professional, friendly, helpful and sensitive at what was a difficult time for me. Throughout the sales process JW Wood looked after the unoccupied house for us. Geoff Graham and Jonathan Wheeler could not have been more helpful with this and responded in super fast time when any little problems occurred taking huge weight from my shoulders. In addition the Durham office staff were always very pleasant and responsive. During the after sales process I was supported every step of the way by Gill Anderson who was absolutely fantastic. We hit a few bumps along the road in the process as is often the case in house sales, and Gill was always responsive, helpful and reassuring. She kept in touch regularly throughout the process and is an absolute credit to the JW Wood business. If you are selling a house in Durham JW Wood should be your first port of call.

great support and professional conduct throughout the entire purchase process, i was dealing with Gillian Anderson, who was always very professional, with positive attitude, (and good sense of humour) nothing was too much trouble. she supported and guided me through the process and liaised on some additional questions i had. she made the whole process (which could be quite stressful) - easy, straight forward and - what's most important - efficient. thank you very much! - i am very happy with my new home, but should i ever look to sell/buy again I will be happy to use JW Wood for the process again.PositiveResponsiveness, Quality, Professionalism, Value

Recently sold a house through JW Wood. Although the sale took a long time - all through external problems - the advice and support I received was crucial towards the eventual successful sale. They managed the situation very well, and I was … More

Gillian has been fantastic from start to finish. She has kept us informed throughout and really understood our situation. Emails and calls were never delayed and she always knew where our house sale was up to. More

Full marks to the team, especially Elaine Anderson, for the care and courtesy in these early stages of our negotiations, I have no doubt that this will continue right up to exchange of contracts. Many thanks Brian Thornton

From our first enquiry through to our offer being accepted Helen was very prompt to reply to all queries, and this is obviously very much appreciated during the stressful process of buying a new home. Highly recommendedPositiveResponsiveness

Very pleased with JW Wood team, both Jonathan and Ann have been a pleasure to deal with and most helpful in the process of selling our property. Adrian and Karen Parnaby

Excellent service from JW Wood Durham throughout - from house viewing, to price negotiation, to communication with the owner, to dealing with builders, solicitors and mortgage lender. The purchase was not straighforward due to the pandemic situation and due to problems with the house that needed sorting before we can proceed. As new buyers without any prior experience we wouldn't have been able to complete the purchase without the professional help of Ann Stobbart.