Excellent customer service provided by the team, considering I was the buyer and not selling through them. Elaine's updates were great for keeping me in the loop and highlighting who I needed to nudge, and if it wasn't for her persistence with the rest of the (slow!) downward chain I'm pretty sure we would still be waiting to exchange today! Made the move back to the North East so much easier, during a particularly tricky time for mePositiveResponsiveness, Professionalism

We have just purchased a house through JW Wood and from start the finish they have kept us informed and updated. Gill rang every week as promised and really helped us with the process of buying our first home - she is a credit to the business. I’d recommend anyone to use JW Wood’s.

Despite the communication difficulties of ourselves (the vendors) being based on the opposite side of the world in New Zealand, Ann Stobbart and her team at JW Wood in Durham have delivered an efficient and professional service with a time to sale of less than a week. We are very pleased and highly recommend their services. Thank you.PositiveResponsiveness, Professionalism

Fantastic service all the way from viewing through to offer acceptance. Sarah, who showed us around the property, was friendly and able to answer all questions without hesitation. No second guessing, just clear, professional answers and advice without any of the fluff we’ve experience from some other estate agents. Helen, who handled our bid, was equally as friendly, responsive and helpful when the time came for us to place our bid. It can be an anxious time waiting to hear back from a seller, but Helen was proactive and kept us informed all the way through. Could not recommend them enough :)PositiveResponsiveness, Professionalism

Fantastic service throughout the entire sale process - from valuation, marketing, viewings, sale agreement, and everything else through to completion. Would have no hesitation recommending them to anyone, and should the need arise I would definitely use them again. Special mention to Jonathan Wheeler, Helen Milner, and Samantha Galbraith - super professional, high quality, and a pleasure to deal with - good people. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

From our initial meeting with Jonathan the service from the JW Woods team has been excellent. Elaine and Ann have given us honest and sound advice and worked hard to promote the sale of our property. I would definitely recommend JW Woods.

Great service from start to finish with J W Wood in selling my flat. Geoff Graham was friendly and professional and provided good advice on putting the flat on the market. Communication was really good, Helen Milner was always polite and professional when contacting me regarding viewings. Ann Stobbart handled the sale and provided regular updates throughout and communicated well with both sides for a smooth sale. Thanks everyonePositiveResponsiveness, Professionalism

We were recently helped by Ann at the Durham office to make an offer on a new family home. Ann was great. She was really responsive and clear in what she needed from us to submit an offer. She also saved us time by helping signpost us to other services, such as solicitors. Would 100% recommend.PositiveResponsiveness, Professionalism

I am in the process of selling my property and purchasing another property - both through Woods Estate Agents. I have spoken to and dealt with most of the office staff who are always polite, professional and responsive, keeping you up to date with progress and offering sound and thoughtful advice. All of the staff are excellent, well trained, articulate and good negotiators and I would recommend them to anyone thinking of entering the house selling or purchasing market. Thanks ladies - you have been amazing!

It has been a pleasure to work with JW Wood over the past 4 months in relation to our property sale. From start to finish they have been excellent across the board. Lindsay in valuations, Ann in Sales, and Gill in after sales whom we have primarily worked with are top notch. Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value