I first met Lucy when she showed me around the property I have now purchased. From the very beginning, she made me feel relaxed and comfortable. Lucy was highly professional whilst maintaining a warm and friendly approach. She was able to answer most of the questions I had regarding the property and, for anything she was unsure of, she ensured I received a response either the same day or shortly afterwards. Lucy went above and beyond throughout the purchasing process, making sure I was never left out of the loop. Regular updates by phone and email meant I always felt informed and reassured during what can often be a stressful time. Her warm, approachable manner made the whole experience far easier to manage and I genuinely felt very well looked after. Even when Lucy was unavailable, her colleague Laura stepped in and ensured I continued to receive excellent support. Nothing was ever too much trouble. From start to finish, I felt valued and supported, and I would highly recommend Jackson-Stops to anyone looking for a professional, caring and reliable estate agent.

Jackson Stopps have been amazing. They have gone out of their way to get answers to any questions I had about my new property, provide advice and support when needed and make my purchase not only quick but also enjoyable. I highly recommend them, especially Lucy who has been a joy to work with.

Sold out house through JS Dorking.Felt confident in the whole team from the beginning. Really responsive, professional , knowledgeable. Great service. Highly recommended .

Just wanted to give a big thank you to the team, especially Darrell who went the extra mile. Communication was first class, they managed our purchase extremely well and kept us informed throughout. An absolute pleasure to deal with

Darrell & his team at Jackson-Stops handled the house sale absolutely perfectly. Right from his initial appraisal he understood precisely what needed to be done and the timescale it needed doing in. He priced the property perfectly and marketed it impeccably. Nothing was ever too much trouble and his experience and expertise went over and above anything I expected. The team at Jackson-Stops arranged quality viewings and always gave prompt and honest feedback throughout the sales process. I would wholeheartedly recommend Jackson-Stops Dorking.

We had a fantastic service from the Dorking office during a very difficult sales market environment. In particular, they were very proactive in generating a decent number of good quality ‘no surprises’ viewings and, ultimately several offers. Lucy was extremely tenacious and professional in progressing the sale. I have no hesitation in recommending Jackson-Stops in general and the Dorking office in particular.

We have been very happy with the service we received from Jackson-Stops and would have no hesitation in recommending them. Everyone we dealt with at Jackson-Stops was professional and helpful and liaison between the team was excellent. If we called and our contact agent wasn’t available, the other staff were fully aware of what was going on with our transaction and were able to help. Throughout the process their staff kept in touch with the buyers, sellers and the conveyancing teams and let us know the latest developments. This clear communication made the whole process less stressful and kept everything moving towards a successful conclusion.

We engaged Darrell and the team at Jackson-Stops to manage the sale of my parents house in Newdigate. Their knowledge of the local market is second to none, they took a professional and considered approach to all aspects of the sale and their execution in marketing of the property really was of the highest standard. In extremely challenging market conditions the sale was completed in record time, achieving our expectations on price and exceeding our expectations in respects to speed of execution. I would have no hesitation in recommending Darrell and the team and am happy to provide any reference as required. Great work!

We recently bought our house in Westhumble with Lucy at Jackson Stops. Our experience was top notch and uncharacteristically easy and painless, most of this was down to Lucy’s stewardship. She’s a straight shooter, honest, clear and managed the process superbly. Thank you!

Nicki and the team provided great service: the team visiting our home to familiarise themselves prior to marketing, regular updates on viewings, and helping with the chain. I would highly recommend them.