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Northwood - Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I chose nothwood to sell my parents bungalow due to the price and excellent customer service i recieved on my initial enquiry. They did not disappoint from start to finish wendy was amazing keeping regular contact and reassuring my elderly father and i were looked after. Wendy went over and above we couldn't have asked for more. Thanks for the speedy sale but most of all the great service. Highly recommend 👍

Reply from agent

Good morning Lisa. Thank you very much for your kind words. It has been an absolute pleasure doing business with you and I am so pleased that I have been able to help your Mother and Father on their new journey. Best wishes for the future. Kindest regards Wendy

5.00 /5

I was initially struggling to sell the house with Hannells and I was not having visits at all (for almost one year). Then I decided to change of agency, and Northwook UK were able to find the buyer within a few weeks. They are very profesional, reasonable and flexible. Deciding to sell the house with Northwood Uk is the best decision you can take. I totally recomend them!

Reply from agent

Thank you for your kind words Ismael. It was a pleasure doing business with you and it is always our aim to go "over and above" to make sure that a property is sold, at the best price, and completes as quickly as possible.

5.00 /5

I have used Northwoods Derby to both manage my rental property, and, subsequently, to sell it. I was very satisfied with both branches of the business. The Rental Management side arranged tenants for my property over a 5 year period, coordinated repairs, and kept me informed throughout. When I came to sell the property I could not have asked for better service, particularly as there were some challenges regarding a survey report and lenders. Northwoods guided me through this process calmly, professionally and efficently, at the same time keeping the buyer informed, and went above and beyond in order to ensure a smooth sale. In spite of the additional effort involved, Northwoods charged me their standard fee for selling the house. Highly recommended.

Reply from agent

Thank you so very much for your kind comments. It is always our aim to go over and above to offer an outstanding customer service. Myself and my team have thoroughly enjoyed working with you over the last 5 years and I would very much like to thank you for your business. Wishing you the very best for the future. Wendy Richards - Local Director

5.00 /5

Northwood have done an excellent job selling our bungalow. They kept in touch on a regular basis throughout the whole process and were attentive to our needs. The service they provided excelled our expectations as they went above and beyond what was required of them. Highly recommended.

Reply from agent

Thank you very much for your feedback Jenny. It has been an absolute pleasure doing business with you. Wishing you all the very best for the future. Warmest regards Wendy

5.00 /5

All staff are consistently very helpful and friendly and extremely professional, not to mention, honest.

Reply from agent

Thank you for your kind words Richard. Wishing you all the best for the future.

4.00 /5

Great service, easy to talk to. Few times I had to chase for replies, but once in touch everything moved smoothly. Ruth helped us along until day of moving.

Reply from agent

Thank you Simon! We hope you have a lovely stay in your new home :)

4.00 /5
13.01.2024

Extremely friendly and helpful team. I have been using Northwood for many years and have never had a problem. I would recommend them.

4.00 /5
19.09.2023

We put the house on the market just as interest rates went up and at the wrong time. Northwood were there for us in very difficult circumstances. Thanks in particular to Annie who was very pro active with third parties when they needed chasing.

4.00 /5

A good response to some recent problems resolved with a minimum of fuss

Reply from agent

Thank you Martin. We are pleased to hear to this. Please do not hesitate to contact us again should you have any further queries. Have a lovely weekend

4.00 /5

There's a good range of sportswear and equipment at very reasonable prices! All the usual brand names are stocked. Staff there were welcoming and extremely helpful and polite !

Reply from agent

Thank you Jacquline for the wonderful review, however I think you may have selected the wrong company as I’m afraid I should confirm you won’t find any sportswear or equipment in our estate agents, although I suspect we could all do with some after Christmas! We do have a team of welcoming, extremely helpful & polite staff though 😊

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Address

5a St. James Street, Derby, DE1 1QT, UK

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Derby Office

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