Northwood were recommended to me for the sale of my property and I wasnt disappointed. Lucy and Hayley initially came to view the property, discuss current market rates, marketing options and take photos. The photos looked great and the brochure was smart. Lucy was friendly and kept me up to date with any interest that was being generated. Viewings were arranged and the option for Northwood to accompany the viewings was available. Once offers had come in, I was assisted in evaluating my options with no pressure being made to go one way or another, which I think is an advantage of Northwoods fixed fee approach. After Id accepted an offer i went through to Northwoods sale progression team with Abi. Abi was on the ball throughout the process from offer acceptance to completion, keeping me up to date, ensuring communication between parties/solicitors was as quick as it could be and looked to ressolve any queries/issues as soon as they arose. Northwood played their part in ensuring the process went as smoothly as possible, all parties were satisfied and ultimately a successful outcome
Fantastic agents from beginning to end, Abi, who I had most dealings with was always at hand, always was extremely prompt answering emails and calls and generally chasing up anything and everything where possible. And finally the generous moving in pack was a lovely, thoughtful added touch. I cannot recommend these agents highly enough.. Thank you for all your hard work ladies, it was an absolute pleasure dealing with you all.
Great service from start to finish. Sale agreed within five days of the house going on the market and the sales progression team gave updates at every stage, sometimes two or three times a day, until completion was achieved.
Thanks for your speed in helping process the sake of my property. You displayed excellence
Thank You Northwood Derbyshire in your excellence in the management of my property over the years. You dealt with enquiries speedingly, managed my property excellently and forwarded rental income promptly.
Great team from Lucy helping market and sell our home to Abi keeping us updated every step of the way. Excellent customer service, what a great team!
We got one of the best staff member Annie who was very generous and advised us on the nearest shops, she also provided as much info as possible. She was extremely kind, polite and understanding. She always do what she says and provide what they promised. I'm ver satisfied with their services all together.
Northwood team have been brilliant in helping us with our first house purchase. They responded to any enquiry quickly and have always been happy to help often going above and beyond to ensure we had a great service. There was a lot of stress for us being first time buyers but Abi and the team were very good in putting us at ease and helping us out whenever we needed and keeping us well informed of any progress with the sale. I would recommend them in future to anyone who wants to sell or buy a home.
We bought a house marketed by Northwood and would highly recommend. We dealt with Abi who always knew exactly what was happening and who to chase and played a huge part in making a stressful experience less so when our initial buyer pulled out. Abi provided us updates even more than our own agents/solicitors and we felt we could rely on her to sort out any issues! Our only regret is not using Northwood to sell our home and would not hesitate to do so if we move again!
Everything was perfect , every detail explained very well, very fast process and I really recommend this agency for everyone who want to let or buy one house or flat .