Excellent service provided. Dedicated to pleasing all aspects of the customers journey. Both Lettings and sales have been faultless throughout the 5 years. I will be sure to use Northwood again in the future when the time comes.
Northwood were recommended to me for the sale of my property and I wasnt disappointed. Lucy and Hayley initially came to view the property, discuss current market rates, marketing options and take photos. The photos looked great and the brochure was smart. Lucy was friendly and kept me up to date with any interest that was being generated. Viewings were arranged and the option for Northwood to accompany the viewings was available. Once offers had come in, I was assisted in evaluating my options with no pressure being made to go one way or another, which I think is an advantage of Northwoods fixed fee approach. After Id accepted an offer i went through to Northwoods sale progression team with Abi. Abi was on the ball throughout the process from offer acceptance to completion, keeping me up to date, ensuring communication between parties/solicitors was as quick as it could be and looked to ressolve any queries/issues as soon as they arose. Northwood played their part in ensuring the process went as smoothly as possible, all parties were satisfied and ultimately a successful outcome
Northwood have gone above and beyond from the start to the sale of our property. I had to do this sale remotely as I live quite far away and they were always the first to correspond with details of viewings (even when there was no viewings), what the feedback was etc. I have never had to chase once. Any email I did have to send out I always got the quickest reply. We sold in good time and at a good price. A huge thank you to Lucy in helping us so much in what was a personal emotional sale.
I had an excellent experience applying to rent with Northwood. Sophie and Kerry went above and beyond to make my application process as easy and quick as possible. The paperwork was very well organised and the welcome gift box was a very nice gesture as well.
We bought a house marketed by Northwood and would highly recommend. We dealt with Abi who always knew exactly what was happening and who to chase and played a huge part in making a stressful experience less so when our initial buyer pulled out. Abi provided us updates even more than our own agents/solicitors and we felt we could rely on her to sort out any issues! Our only regret is not using Northwood to sell our home and would not hesitate to do so if we move again!
We sold our house using Northwood's and are so glad we did. They went above & beyond every step of the way. Lucy who dealt with the initial sale was speedy to get the house on the market, deal with multiple viewings and help us get a good price from the right buyer. Abi then kept us informed on a weekly basis of how the sale was progressing, chasing solicitors and ironing our problems. We really appreciate all their hard work and would highly recommend them. Northwood's also were very fairly priced in comparison to competitor's.
Abi has been very helpful all the way through the purchase process
Northwood were recommended to me for the sale of my property and I wasnt disappointed. Lucy and Hayley initially came to view the property, discuss current market rates, marketing options and take photos. The photos looked great and the brochure was smart. Lucy was friendly and kept me up to date with any interest that was being generated. Viewings were arranged and the option for Northwood to accompany the viewings was available. Once offers had come in, I was assisted in evaluating my options with no pressure being made to go one way or another, which I think is an advantage of Northwoods fixed fee approach. After Id accepted an offer i went through to Northwoods sale progression team with Abi. Abi was on the ball throughout the process from offer acceptance to completion, keeping me up to date, ensuring communication between parties/solicitors was as quick as it could be and looked to ressolve any queries/issues as soon as they arose. Northwood played their part in ensuring the process went as smoothly as possible, all parties were satisfied and ultimately a successful outcome
Fantastic agents from beginning to end, Abi, who I had most dealings with was always at hand, always was extremely prompt answering emails and calls and generally chasing up anything and everything where possible. And finally the generous moving in pack was a lovely, thoughtful added touch. I cannot recommend these agents highly enough.. Thank you for all your hard work ladies, it was an absolute pleasure dealing with you all.
Great service from start to finish. Sale agreed within five days of the house going on the market and the sales progression team gave updates at every stage, sometimes two or three times a day, until completion was achieved.