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JW Wood - Darlington

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

JW Wood have been excellent from start to finish in helping us to sell our house at a price we are very happy with. The whole team have been friendly, efficient and professional. Kerry Palmer has been our main contact for the sale and has been brilliant at every turn. That said, right from the start with our first conversation with Gary Stephenson the service has been great. Gary did a great job getting us listed and talking us through everything. And a shout out to the rest of the team too. Tony gave us the help we needed when we needed it and Caitlin has been a pleasure to talk to. Thank you all. Great job!

Reply from agent

Thank you so much for taking the time to leave such a detailed and heartwarming review! We are delighted to hear that you were happy with the service you received throughout the process of selling your house. It’s fantastic to know that Kerry Palmer was brilliant every step of the way and that Gary Stephenson made a great first impression by getting you listed and guiding you through the process. We’re also thrilled that Tony and Caitlin were able to assist you with the support and communication needed. Your kind words mean the world to our team, and it’s wonderful to hear that everyone played a part in making this a positive experience for you. Thank you for trusting us—we’re so pleased we could help you achieve a sale you’re happy with!

5.00 /5
Reply from agent

Thanks for the 5 star review!

5.00 /5
31.03.2025
Amazing service

Amazing service recieved.

5.00 /5

Property surveyed by Adrian and indicated that it was a desirable property and identified a target price. Returned quickly too obtain detail, take photo’s for sale preparation. Only negative observation is that it took two weeks to prepare presentation for marketing. On the positive side, the property detail, photographs and description were superb, extremely professional. This attracted very quick response from prospective buyers resulting in the first people through the door putting in an excellent purchase price. The three consultants, Jill, Vickie and Chloe, provided updates and communication and able to answer all my queries. JW Wood certainly delivered on their promises.

Reply from agent

Thank you so much for your kind words! We're delighted to hear you were pleased with the property details and the quick results. We appreciate your feedback regarding the presentation turnaround time, and we're always working to improve our efficiency. We're thrilled JW Wood delivered on our promises!

5.00 /5

So pleased we decided to use J W Woods. All the staff have been extremely helpful with our logistically difficult sale, and have gone the extra mile to make everything as straightforward as possible; from the first meeting with Gary to arranging and attending viewings through Kerry and Sandrine and ultimately to an incredibly quick sale. I would absolutely recommend them.

Reply from agent

Thank you for taking the time to write such a kind review, our team at Darlington will be delighted. Recommendation is the biggest compliment, thank you.

5.00 /5

On our first arrival to Darlington, JW Wood Estate Agents helped enormously in securing our first home, 27 years later and they are still at the top of their game and still as helpful. Special thanks go to Gary, Kerry and of course Sandrine for their professionalism, help and advice during our latest transaction. Graham Brittle

Reply from agent

What a delightful review, Mr Brittle! We are so happy to hear you are as with JW Wood now as you were 27 years ago. Thank you for your kind words and 5 star rating, we really appreciate it.

5.00 /5

Had an great experience with purchasing through JW Wood, as a first time buyer everything has felt quite overwhelming and all at once, however Sue has been a great help over the phone with recommending my next steps and putting me in contact with mortgage advisors and conveyancers who have been equally as kind and helpful. All around a fantastic and supportive first experience

Reply from agent

Thank you for taking the time to give us a five star rating and such a lovely review, Lewis. Our Darlington team appreciate that purchasing a property can be daunting, especially as a first time buyer and we are pleased you felt supported. We look forward to being able to hand over the keys to your first home!

5.00 /5

I had been searching for a flat for over a month, and I was fortunate enough to find the perfect place thanks to JW Wood Estate Agency. A special thanks to Ms. Paige Hugill, who has made everything so smooth and stress-free!

Reply from agent

Thank you for your great review and kind words.

5.00 /5

First class, all staff were very helpful kept us up to date at every point of the sale no pressure tactics and a quick sale would use over any agent around the area

Reply from agent

Thanks for taking the time to give us a 5 star rating and leave such a great review, Kevin. It is very much appreciated.

5.00 /5

It’s been many years since I’ve been involved in the daunting and stressful situation of purchasing a property. So id like to say a big thank you to Kerry and Sandrine and all of the team at JWW estate agents Darlington who have been so helpful and supportive in helping me during this process. Thank You all .

Reply from agent

We are delighted that you have received help and support during your purchase. We are very aware how stressful the process can be and we strive to help make things run as smoothly as possible. Our after sales team will take care of you until legal completion when Kerry and Sandrine will be delighted to hand over the keys to your new home. Thank you for your review and five star rating, it is very much appreciated.

Contact details
Sales Phone:

0191 3830184

Sales Email:

darlington@jww.co.uk

Lettings Phone:

01325 362763

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30
Address

6 Duke Street, Darlington, DL3 7AA, UK, DL3

About

Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Darlington.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Royal Institution of Chartered Surveyors
Ombudsman Services
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available