Awful experience- they’re incompetent and rude. Not sure where their bad reviews disappear- they must write new ones for themselves everyday lmao!!

Such a nightmare, real shame that we are not going todeal with streets ahead anymore, up to this morning we were fine Bradley promised that if we like the property he can get it for us for our budget, so we put in an offer (the property rent was £1550 we have given £1500 as Bradley said he can get us for this price) so after 3hours he called and trying to push us give £1575 as he said landlord changed his mind and wants £1600 now, and saying that He can try get it for £1575 if you want , oh my gosh it’s just a game our budget was clear £1500 we understand they get their commission but this puts us and many others in a horrible situation, 😠 no more dealing with streets ahead croydon

Rude, insensitive, liars.. these 3 words describe them. Will do anything to get your money, even if it means making you homeless. I dealt with Diane Anderson and had a very very stressful experience for the sale of my property. Dominic Modell came on the last day to collect the keys and was behaving as if I have borrowed money from him and defaulted Stay away at any cost... !!!!

Read the small print - contract tied in for 6 months. Lots of cancelled appointments and I was doing the chasing. Diane was very agressive and cared more about my buyers than myself as the seller....was told to pay for the buyers gas and electric certificates, thankfully a tradesman told me this should be done by the buyer not the seller to which Diane said 'so you're not going to pay?'! Then threatend by Diane that I should break the chain and exchange on a day I was going on holiday so I did not loose the buyer - otherwise known as their commision. Great for them, as I did this, my things are now in storage for over 2 months, as rest of chain still not completed! AVOID - they just care about the commission not the seller.

Stay away from streets ahead and their agents specially Myles and Layla..... I would rate 0 stars for streets ahead as they made us go through hell - Please don't go anywhere near them at all. They will cheat you. We were supposed to move into a new rented apartment last Saturday -when we went there to collect the keys , the house was not in a position to move in and we did not see any representative from streets ahead - The person who came in was just a third party agent who had come to do the inventory checks. He had to write down almost 2 pages of things that needed to be changed/repaired and he agreed with us that the house is not in a position to move in. We went home disappointed and few mins later we got a call from streets ahead asking us to come to their office to talk about the contract. When we reached there, they made us aware that the house was on the sale market for the past 6 months and they want us to sign a new clause stating that we had to move out within 30 days if the house gets sold. This was informed to us on our move in date. Initially when we approached streets ahead , we had told their letting agent Myles that we are looking for a place to stay for the long term and when we viewed this property - he told us that staying long term won't be a problem. They were prompt in asking us to pay the deposits but on Saturday they informed us that the landlord hadn't signed the contract. Initially we thought we had no other choice but to sign the contract but luckily we didn't. We went ahead and asked for some expert advice and also we checked online in the sales market and the house was shown as already under offer. We understood that streets ahead had cheated us. We clearly declined to signing the contract and they told us that we won't be getting the house. Initially they were not ready to return our deposit but when we told that we would take legal action - they agreed to returning the full amount. They gave us lame excuses stating that their selling department didn't let them know that this house was on sale. We were clearly cheated here and we don't want anyone else to go through this trauma. I had asked multiple times about the contract to our letting progressor Layla and all she mentioned was that its a standard 1 year contract with a break clause after 6 months. We informed our current landlords to whom we had already given notice. Luckily hearing our situation, then agreed to extend our contract. Hence we have a place to live now. Streets ahead could have made us homeless. It was so easy for them to say that the house was on the sale market for the last 6 months and their letting dept did not know about this. When we went to view this flat , Myles had told us that staying there for the long term won't be a problem at all and look what happened and where we ended up. This is not the first time we are having a bad experience with them. We had looked for another property with them - out letting agent was Myles(same as the one for other property) who seemed genuine and initially he told us that the landlord had accepted our offer .Then after few days he came back stating that the landlord has backed out. That time also we had to tell our owners that we won't be moving out as the offer was declined. Myles wanted us to write a good feedback for him after we decided to go for the 2nd property which he showed us(the one mentioned above) which we did - but we have removed it now. We have had to go through so much trouble/stress because of these cheaters who don't know to keep up their word. They just know to take money from you - they don't care what happens after that. So Beware....

If it was possible to give less I would. An agent called me this morning to set up a list of viewings for the day, 4 in total. 2 of which no agent appeared to show the property. No courtesy calls, no one in their office knows who is supposed to be where. Complete time wasters. Not to mention their fees, £138 per tenant for referencing. Joke of a company, avoid at all costs.